* A fantastic chance to join a renowned and highly respected organisation.
* Be part of a dynamic team with a positive culture
About Our Client
Our client is a well-established organisation within the FMCG industry. They are a medium-sized company that operates on a national scale. Recognised for their commitment to excellence, they are based in Sheffield and are continually expanding their operations.
Job Description
* Accurately process customer orders in a timely manner
* Maintain up-to-date product knowledge to provide accurate information to customers
* Work closely with the sales team to ensure customer satisfaction
* Resolve order and inventory issues promptly
* Coordinate with logistics to ensure timely delivery
* Assist in maintaining customer relationships
* Uphold company policies and procedures
* Contribute to the continuous improvement of the customer service department
The Successful Applicant
A successful Sales Order Processor should have:
* Excellent attention to detail
* Strong communication and interpersonal skills
* Proficiency in using order management systems - must have knowledge of ERP systems, including SAGE, SAP or Oracle.
* Ability to multitask and prioritise
* A strong understanding of customer service principles
* Good problem-solving skills
* A proactive attitude and a team player mentality
What's on Offer
* A competitive salary of £27,000
* A welcoming and collaborative company culture
* Comprehensive training and development opportunities
* On site parking
* 25 days holiday plus bank holidays.
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