Purpose of the Role The Nightshift Operative is accountable to the Nightshift Duty Manager for the delivery of cleaning. You will ensure exemplary standards of cleaning, security and customer service are provided to customers at all times. You will also be compliant with all statutory, contractual and company regulations and processes. We operate in an honest and sincere manner, meeting our clients’ demands in the best way possible. We concentrate on putting people first – our employees and our customers. We are approachable, helpful and quick to find a solution. We believe in being open about what we do and how we do it. We are passionate about getting things right first time and delivering real value for money. We also concentrate on getting the job done and everything we do is backed up by the quality of our service, the creativity of our ideas and the direct approach we take. Key Responsibilities To deliver all cleaning, waste operations within the shopping centre. Sweeping, mopping and cleaning floors (both FOH and BOH) Emptying bins and removing rubbish Escalator Cleaning General cleaning duties around the centre to meet with periodic schedules To comply with all the health and safety procedures for the department- COSHH, SSOW, Risk Assessments, SOPs, TBT and PPE. To report any maintenance defects relating to the building and its fixtures and fittings To operate machinery in accordance with operating manual and training To be flexible and willing to change shifts for business needs To attend meetings and training provided by the trainer on all operational subjects Any other reasonable task requested by a member of the supervisory/ management team Skills, Knowledge and Experience Enthusiastic to learn Experience in using various cleaning machines and equipment Excellent written and verbal communication skills Knowledge of COSHH Working Hours - 40 hours per week (5 out of 7 days) - Nightshift Salary - £24,960.00 (£12.00 per hour) LI-DNI Please see our Benefits Booklet for more information.