* Trade Floor Support Engineer (2nd/3rd Line)
* London - Onsite 4 days per week
* 6 month contract
* Inside of IR35
* £300 per day
My client, a large Bank, is looking for a Trade Floor Support Engineer to help them on their trade floor with 2nd & 3rd line hardware & software queries.The ideal candidate will have extensive Trade Floor Support experience with Bloomberg, Reuters. There is an option to work OOH work.
Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.
Please note, this role is onsite 5 days per week.
Responsibilities:
* Hand on Support engineer to support business users via phone, Email, SNOW tickets and in person and complete all tickets within SLA, while managing user’s expectations.
* Help onboard New Joiners and carryout ad-hoc desk moves as and when required
* Provide 1st -3rd Line Support with all Software and Hardware related issues
* Provide Market Data support
* Provide Mobile Device setup/support
* Carryout Desk moves (intraday and OOHS)
* Ad-hoc testing out of hours
* Liaise with 3rd party vendors to resolve issues.
Knowledge/Experience required
* Solid Trade Floor Support experience
* Experience supporting Market Data applications such as Bloomberg, Reuters in a Trading Floor environment
* Experience of mobile device support including iPhones and iPads
* Knowledge of using Microsoft SCCM Console is desirable
* Knowledge of using ServiceNow ticket system is highly desirable
* 2/3 years of FO application support experience within Rates/Credit/FX desks
* Exposure of working with traders and sales
* Desirable knowledge of any of the FO trading systems like Murex and/or ION
If you are available and interested please apply today!