Integrated Healthcare Manager, CAR-T, Manchester and North of England
Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
There exists an exciting opportunity to join BMS’s Haematology-Oncology Business Unit with the aim of improving & transforming the lives of patients. Together we will help to make a real difference to treating cancer.
Position Purpose
* This is a newly created CART Integrated Healthcare Manager (IHM) role, fully responsible and accountable for strategic account planning, sales execution and local market access. This will be a highly autonomous role in which you will be expected to take full responsibility for the planning and delivery of your sales and access objectives.
* You will draw on the cross functional team members to capitalise on their insight and experience, adopting a “One team” mindset. However, you will view your territory as your own business. You will lead on local business strategy and will have significant decision-making responsibility that will require a high degree of business acumen, allied to a deep understanding of the CART therapy area and evolving NHS and HSE environment.
* You will engage and deliver a true omnichannel experience for customers, proactively deploying appropriate channels and marketing mix to deliver a sequential tailored sales call, using customer experience data and digital asset analysis to target commercial performance with right HCPs at the right time through the right channel.
Key Responsibilities
* Demonstrate ability to execute sales and access account plan to achieve territory sales objectives.
* Continuously absorb, interpret, and deliver complex clinical data.
* Accountable for analysis of key challenges within the account, leveraging opportunities to deliver end to end customer-centric service from pathways to promotion.
* Exceptional key account management skills, to deliver on sales ambition through execution of a tailored strategic account plans.
* Demonstrate comprehensive and in-depth environment and competitor analysis skills.
* Localise and execute national marketing strategy to change behaviours, adapt to customer segments, leveraging the suite of omnichannel initiatives to enhance sales calls.
* Ability to tailor calls to customer segments, sharing insights and advocacy with BMS colleagues in order to provide rich peer to peer engagement to achieve the overall desired business outcome.
* Identify and co-create pathway solutions with internal and external customers that resolve pain points, local issues, bottlenecks and barriers.
* Form strategic relationships with customers and stakeholders at all levels in the territory.
* Translate insights to strategic actions informing payer Value Proposition.
* Ensure formulary access and enablers eg Blueteq and protocols are in place.
Disease Knowledge & Selling Expert
* Be confident and effective working via digital/ virtual interface, and face to face.
* Be disease expert in our specific field, with very high clinical, product & disease knowledge with the ability convey that knowledge to improve the lives of patients with BMS products.
* Ability to access key stakeholders remotely & face-to-face, understand their needs & change their behaviour by delivery benefits of BMS products to improve the lives of patients.
* Become an expert in BMS Value Selling Model.
Compliant & Professional
* Understand & adhere to all BMS policies and work in accordance with the ABPI (or IPHA).
* Complete administrative tasks within BMS processes & timeframes.
* Demonstrate our BMS values: passion, innovation, urgency, accountability, inclusion and integrity.
Qualifications, Skills & Experience
Essential
* Understanding of the UK / Ireland healthcare system and pharmaceutical industry.
* Demonstrated success in pharmaceutical sales and/or local market access.
* Proven track record of Key Account Management and/or market access.
* Excellent analytical and numerical skills.
* Able to work in a hybrid (virtual and F2F) capacity with customers to drive outputs.
* Degree educated (or equivalent).
* ABPI qualification (or equivalent).
* Microsoft tools proficient.
* Current UK driving licence (or equivalent).
* Living on or near territory; this position is to cover the North of the UK (covering key cities and regions such as Manchester, Leeds, Liverpool, Newcastle, and surrounding areas).
Desirable
* Haematology experience, in particular with CART therapies.
* Launching new indications via spec comms or cancer alliances reimbursed low-vol/high-cost products.
* Negotiation skills or advance consultative selling model skill sets.
Behavioural Attributes
* Passion to pursue excellence to help patients prevail.
* Demonstrates consistent ambition, drive and personal development in the workplace.
* Ownership and accountability of results and behaviours.
* Ability to work in an agile, dynamic and changing environment.
* Tenacious and resilient.
* Willingness to share knowledge and best practice within the team and organisation.
* Open to give and act on feedback.
* Making decisions with urgency that impact positively on business and culture at BMS.
* Works as a key member of a cross functional team building strong relationships both internally and externally.
* Be bold and innovative to challenge status quo.
Bristol-Myers Squibb recognises the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.
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