As a Healthcare Assistant (HCA), you will play a vital role in supporting the delivery of high-quality patient care within the practice. Working under the supervision of a registered healthcare professional, you will assist with both clinical and administrative duties to support the needs of patients and the wider healthcare team.
You will work collaboratively with GPs, nurses, and other healthcare professionals, ensuring that all tasks are carried out in accordance with practice policies, procedures, and national guidelines.
The role requires a caring and proactive approach, maintaining professionalism, confidentiality, and patient safety at all times.
Main duties of the job
You will work under the guidance and supervision of a registered healthcare professional and be accountable to the clinical team for their delegated tasks. You will follow standard operating procedures (SOPs) while using initiative and sound judgment when providing care. You will also support other members of the primary healthcare team and contribute to the coordination and efficiency of practice activities.
In addition to direct patient care, you will assist in maintaining a safe, clean, and well-equipped clinical environment, ensuring adherence to infection control, safeguarding, and health & safety policies.
The role also involves participation in clinical audits, stock management, and quality improvement initiatives to enhance service delivery.
About us
SPC is an innovative partnership of Suffolk GP surgeries. Doctors and practice staff share resources and work together to ensure patients continue to receive high-quality healthcare.
Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.
Benefits of working for SPC include:
* NHSPension Scheme
* Family benefits including an adult dependents pension and children's pension
* 20% employer contribution
* Electric Car Salary Sacrifice Scheme: No deposit, No credit check, Servicing and tyres, Breakdown cover, Up to £2,000 contribution from SPC subject to conditions
* Proper Pay & Cost of Living Benefits
* Living Wage Foundation Accredited
* GP Remote Working
* Eye Care Vouchers Health Service Discounts
* Annual Leave - Minimum 33 days including bank holidays FTE with enhancements for long service
* Enhanced Maternity & Paternity terms
* High street discounts through our own online portal
* Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis
* Cycle to Work Salary Sacrifice Scheme
* Gym Salary Sacrifice Scheme
Job responsibilities
Clinical Skills
* Undertake annual health checks as part of the management of long-term conditions, e.g. annual diabetic, coronary heart disease, asthma, and COPD clinics, LD and SMI. This may involve undertaking home visits to the patient's home.
* Support patients with lifestyle advice, including smoking cessation, healthy eating, and physical activity.
* Provide patients with basic education on managing long-term conditions, and ensuring they understand their care plan.
* Prepare blood forms in accordance with practice guidelines for Chronic Disease Management.
* Measure and record following physiological measurements in routine presentations:
o blood pressure
o pulse
o temperature
o height and weight - body mass index
* Undertake urinalysis and prepare specimens for investigation by the pathology laboratory.
* Perform venepuncture in accordance with practice protocols.
* Undertake ECGs.
* Give vaccinations as indicated, i.e. shingles, pneumococcal & flu.
* Undertake wound care management in line with the plan agreed by the PN.
* Prepare and maintain environments and equipment before, during, and after patient care interventions.
* Assist in stock control and ordering of medical supplies.
* Assist with clinical audits to improve patient care and practice effectiveness.
* Assist senior clinicians in minor surgery or coil clinics.
* Assist in raising awareness of health and well-being, and how it can be promoted.
* Make recommendations to raise standards of practice and service delivery.
Person Specification
Experience
* Experience of working in a care environment.
* Experience of customer care or experience of being a carer.
* Experience of working within a nursing team.
* Experience of working in primary care.
* Experience of working in a GP practice.
Qualifications
* GCSE grade A to C in English and Maths.
* Willing to work towards the Primary Health Care Assistant Certificate.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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