Customer Services Representative, Greater London
Client:
Location:
Greater London, United Kingdom
Job Category:
Customer Service
-
EU work permit required:
Yes
Job Reference:
8fd3bceafc4c
Job Views:
7
Posted:
03.03.2025
Expiry Date:
17.04.2025
Job Description:
Your new company
This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers’ problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers.
Your new role
This role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company’s continued success.
Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns.
Developing relationships with new and existing customers by providing support, information, and guidance.
Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM.
Handling order entry processing, including contract review, and maintaining and updating customer records.
What you'll need to succeed
Experience working in a similar function is essential as well as a basic understanding of contracts, and T&C's would be useful. You'll need the ability to work independently and a commitment to a high-quality and detail-oriented approach. The ability to build rapport and strong communication skills are essential. You will need to be able to work in a highly process-driven way with good attention to detail.
What you'll get in return
A competitive salary and an excellent opportunity to take control of your own development and the opportunity for growth, as well as a positive and supportive work culture.
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Created on 03/03/2025 by TN United Kingdom
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