The IT Technician is a key technical resource within the IT team, responsible for providing first and second-line support across the Trusts IT systems. This role focuses on the hands-on resolution of technical issues, troubleshooting, and maintaining service performance and delivery, in addition to technical support. The successful candidate will have experience of supporting systems and services in a technical capacity, reporting to management and will have worked for a minimum of five years within similar roles. This role will be ideal for an enthusiastic individual who is looking to continue develop their IT knowledge, skills and career opportunities in a supported environment. The successful candidate will be an excellent team player with a passion for IT and also have strong administration and organisational skills.You will be confident communicating via email, telephone and face-to-face.Meticulous attention to detail, and a friendly, customer-focussed approach is essential for success in the role. You will also enjoy working in a fast-paced environment with varied responsibilities and be comfortable working to deadlines. The IT office supports just over 470 employees at both Hampton School and Hampton Pre-Prep and Prep School and you will have the opportunity to work with new and emerging technologies. Hampton offers attractive benefits such as including pension, private healthcare, cycle to work scheme, free on-site lunch during working hours and sports & fitness facilities. Hampton has its own generous salary scale and benefits package. The salary will be commensurate with skills and years experience and confirmed at time of appointment. The School reserves the right to commence or complete the interview process at any time prior to the closing date so we encourage applications as soon as possible.