The must haves for this role: Ensures that the service is meeting business and performance requirements of the Organisation in-line with service specification, contract and CQUIN. Plan, organise and deliver regular staff meetings to share information pathways within the service and wider organisation in a robust timely manner. e.g. Team brief, CAS alerts, and feedback from senior management meeting Investigate complaints and incidents, including Serious Incidents requiring investigation, safeguarding and clinical issues. Identify the Root Causes, make recommendations for improvement and disseminate learning to staff, adding areas of concern to the risk register. Qualified Nurse Extensive community experience Experience of managing a team Experience of change management For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Were committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed. We welcome a conversation about flexibility and any other questions you may have. Please dont hesitate to call: Kuljinder Johal, Talent Acquisition Partner on kuljinder.johal@berkshire.nhs.uk wholl be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.