To support our growth, we are hiring a Professional Services Engineer.
About us: pixitmedia, a Kalray Company
Kalray is a leading French Deep Tech company, specializing in hardware and software technologies for high-performance, data-centric computing markets. We offer a range of products for applications in Datacenters, AI, Media & Entertainment, Life Sciences, Scientific Research, Edge Computing, Automotive, and more.
With over 200 employees and a presence in several countries (France, UK, Germany, USA, Romania), the company provides an agile, inclusive, and dynamic environment where individuals can thrive and contribute to Kalray's success.
Pixitmedia enables media & entertainment organizations to streamline their global data workflows and maintain control of valuable assets.
What you'll be doing:
Professional Services Engineers engage with customers to provide installation, migration, training, and advisory services for our software-defined storage and data management offerings.
Responsibilities:
* Use a consultative approach to customer engagements.
* Look for opportunities to help the customer achieve their vision more effectively and efficiently.
* Deliver on SOW with guidance from technical architects.
* Contribute to the extension and maintenance of documentation/scripts for implementation and workflow.
* Communicate opportunities to the customer account team.
* Provide feedback to product management and development team.
* Provide feedback to Project Managers to improve delivery consistency.
* Work with Project Managers and Build Manager to streamline delivery.
* Exert influence on the overall objectives and long-range goals of your team.
* Provide mentorship for Professional Services Engineers.
* Manage/oversee/deliver on multiple projects.
What we're looking for:
Skills
Essential
* Implementing and/or maintaining high performance/high volume storage solutions.
* High Throughput Network solutions such as Infiniband and Ethernet (RoCE).
* Parallel, clustered or scale-out file systems.
* Enterprise data storage technologies.
* Windows Server administration and/or UNIX/Linux system administration experience.
* Experience within Media & Entertainment or Research-focused industries.
* Knowledge of cloud computing & storage.
High Desirable
* Cross-platform system administration experience.
* Networking experience.
* High throughput networking experience.
* LDAP or Active Directory experience.
* Experience with high-performance computing and/or M&E Focused.
* Scripting experience.
* Technical writing, consulting, or training experience.
* Experience with data collection and analysis.
* Experience with configuration management frameworks.
* Experience with metric and health monitoring platforms.
* Basic Docker experience.
* Vendor-specific SAN/NAS certifications.
Soft Skills
* Comfortable working in a fast-paced environment.
* Positive disposition and solution-oriented mindset.
* Effective communication skills.
* Self-motivated and self-managing.
* Ability to thrive in a hybrid working organization.
* ~30% travel may be required.
Experience
* Working at a consumer of technologies used for high performance computing.
* Technical project management experience.
Profile
* Degree in Computer Science or similar preferred.
Contract information:
* Type of contract: Permanent contract.
* Starting date: As soon as possible.
* Location: UK.
* Remote or Hybrid with periodical team meeting on-site.
* Competitive salary based on your skills and experience.
* Entitlement to free shares plans (RSU).
What we can offer you:
* 25 Days annual leave.
* 5% employer pension contribution.
* Access to Employee Assistance Programme.
* Annual eye test.
* Private Medical insurance, life insurance, and death in service on commencement of Employment.
* Access to Medicash plan.
* Electric Car Scheme.
About the Recruitment Process:
* First interview with the line manager.
* Second interview with the team.
* Final interview with HRD.
Equal Opportunity Statement:
KALRAY is committed to creating a diverse and inclusive environment, and we welcome applications from individuals of all backgrounds.
Job Type: Full-time.
Pay: From £50,000.00 per year.
Additional pay:
* Performance bonus.
Benefits:
* Bereavement leave.
* Company events.
* Company pension.
* Free parking.
* On-site parking.
* Private medical insurance.
* Sick pay.
Work authorisation:
* United Kingdom (required).
Work Location: In person.
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