European Debt Recovery Coordinator EUROPEAN DEBT RECOVERY COORDINATOR / MANCHESTER/ HYBRID - MINIMUM 3 TIMES PER MONTH IN THE OFFICE/ £30,000-£35,000 PLUS BENEFITS About the Team/ Role WEX Europe Services has a very large customer portfolio requiring a European Debt Recovery Coordinator who will report to the European Credit Manager and has a remit to manage the Debt Recovery process in accordance with the Credit Policy and Best Practice guidelines. Customer profiles range from Sole Traders to large Multinational companies, Resellers and Oil Company Employees What's on Offer? Highly Competitive salary of £30,000-£35,000 (dependant on experience) Annual company bonus 37.5 hour week- Monday to Friday, no evenings or weekends Hybrid working from our Manchester City Centre office (1 - 2days per week) Industry leading pension 25 days holidays plus bank holidays - with the opportunity to purchase additional holidays Life assurance Income protection Discount & perks platform Employee wellbeing How you'll make an impact We require a European Debt Recovery Coordinator to work with the 3rd party agents in order to focus much needed time an effort to the reduction of bad debt and to deliver timely responses to lawyers, so that we have a greater chance of recovery. The work to carry out includes; Debt Referrals Data Collection and Management Data Analysis and KPI Tracking Maintenance of the ledgers including noting the accounts Maintain management of 8 country referrals over 5 key platforms Credit Safe and Companies house Searches Mailbox management Insolvency Claims Liaison with debt Recovery solicitors and agents Management and log of PO's and invoices from 3rd part agents Reporting of fees, costs and recovery rates Review of outstanding cases with 3rd party suppliers with monthly meetings Attend ledger reviews with European Credit Manager Objective: Reduction of bad debt Management of 3rd party referrals To ensure the 3rd party collection process is entirely self-funding To ensure efficient and effective management of the 3rd party collection process Identify and record insolvencies and bankruptcies Provide timely and accurate management reporting Experience you'll bring Core process experience Advanced Excel skills are a necessity, and ideally proficient and SQL and / Or Data Analytics International Credit Control Experience Debt recovery and court experience Working Knowledge of credit vetting and risk assessments Previous exposure to a fuel card provider is desirable CICM member is essential Excellent communication and negotiation skills required Ability to make reasoned decisions What's next? If you believe you have the passion to join our growing team as European Debt Recovery Coordinator and wish to help grow WEX then please APPLY TODAY for immediate consideration Due to the volume of applications received, unfortunately it is not possible to respond to each one individually, applicants that are shortlisted will be contacted within one week of application We do not accept speculative CVs. Any CV received by WEX will be treated as a gift and eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Acquisition team. Job ID R16342