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Irwin Mitchell is on a digital transformation journey. The Business Change Manager role sat within Irwin Mitchell’s (IM) Group Transformation in the Chief Information Office (CIO) directorate will be crucial in helping us realise our ambitious vision.
Your Role and What You'll Be Doing
* You will work on a variety of projects and change initiatives ensuring that people alongside process and technology are at the heart of transforming IM.
* You will assess business readiness for change, developing transition plans alongside our project and product teams, and key stakeholders, ensuring proposed changes meet the needs of the business and are effectively communicated and implemented using IM’s evolving change management approach.
* You will prepare our colleagues for change and support our business areas post-transition to deliver user adoption, ensuring change is sustained and benefits are realised.
* Conducting business change impact assessments.
* Developing change plans aligned to and integrated with accompanying project or programme plans.
* Mapping and managing detailed stakeholder relationships, leading on engagement with a broad range of business stakeholders and project sponsors.
* Working alongside communication and project colleagues and subject matter experts to develop robust and engaging communication products.
* Conducting communication channel analysis and recommending approaches appropriate to the impacted audience groups.
* Organising and delivering change workshops, demonstrations, focus groups or other sessions for impacted audience groups or where business input needs to be facilitated.
* Coaching and supporting critical change enablers.
* Scoping, planning, and scheduling business readiness activities.
* Contributing to training needs analysis, design and/or delivery to reinforce the change.
About You
* A solid understanding of how people and organisations go through the change process.
* Demonstrable experience and knowledge of change management principles, methodologies, tools, and approaches.
* Excellent communication (verbal, written and presentation) skills, with confidence to deliver at all levels.
* The ability to work effectively in a matrix-managed environment to influence and inform stakeholders.
* Experience of working on large-scale, complex projects as well as handling day-to-day operational requests.
* Experience of working in the legal or professional services.
* Change management qualification.
Our Benefits - What We Can Offer You
* 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
* Generous and flexible pension schemes.
* Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
* Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.
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