RICOTECK Recruitment Services | Full time
Special Projects Associate
Scarborough, Trinidad and Tobago | Posted on 02/01/2025
Position Title: Special Projects Associate
Department: Special Projects / Operations
Reports To: Chief Projects Officer
Location: Business Operations and Service Center
Job Type: Full-Time / Part-Time
Position Overview
The Special Projects Associate at RICOTECK Limited plays a critical role in driving innovation and operational excellence across our diverse service offerings. As a Special Projects Associate, you will be responsible for supporting the planning, execution, and completion of various high-priority initiatives that contribute to the company's mission of empowering businesses and individuals through technology solutions. You will collaborate with teams across different departments, and your ability to manage project timelines, coordinate resources, and ensure that deliverables are met within scope, budget, and deadlines will be essential to the successful implementation of strategic initiatives. This role requires a combination of organizational skills, problem-solving abilities, and a collaborative mindset to navigate complex projects effectively and contribute to RICOTECK's continued growth and success.
Key Responsibilities
Project Planning & Coordination:
* Assist in the development of comprehensive project plans, including defining project goals, scope, timelines, and resource allocation, taking into consideration the specific requirements of different service areas.
* Support the creation of project charters, work breakdown structures, and detailed schedules, ensuring alignment with overall project objectives and RICOTECK's operational framework.
* Coordinate and collaborate with internal and external stakeholders across various departments and service areas to ensure clear communication, alignment on project objectives, and adherence to established timelines.
* Assist in preparing project budgets and resource allocation in conjunction with relevant departments, ensuring financial feasibility and efficient utilization of resources.
Project Execution:
* Manage day-to-day activities of assigned projects, ensuring that project tasks are completed according to plan and within the allocated budget, effectively coordinating resources across different service areas as needed.
* Track progress against timelines, budgets, and deliverables, providing regular updates to project leaders and stakeholders, highlighting any potential roadblocks or challenges.
* Collaborate with cross-functional teams to ensure projects are executed efficiently, removing obstacles, and facilitating communication and coordination between different departments and service areas.
* Communicate effectively with all stakeholders, including internal teams, clients, and external partners, to manage expectations, provide timely updates, and ensure clarity around project requirements and progress.
* Perform other duties as assigned to support the overall success of RICOTECK and fulfill obligations to clients and stakeholders.
* Proactively identify potential project risks and develop mitigation strategies, considering the specific challenges and dependencies associated with different service areas and their interdependencies.
* Assist in troubleshooting issues that arise during the project lifecycle, ensuring timely resolution and minimizing any impact on project timelines or deliverables.
* Continuously monitor project performance to prevent delays, cost overruns, or quality issues, escalating any concerns to the project manager or leadership team for prompt resolution.
Documentation & Reporting:
* Maintain accurate and up-to-date project documentation, including meeting minutes, status reports, and project logs, ensuring that all relevant information is readily accessible to stakeholders across different service areas.
* Prepare project progress reports and presentations for stakeholders, highlighting key milestones, risks, and next steps, tailoring communication to the specific needs and interests of different audiences.
* Ensure proper documentation of project deliverables and lessons learned for future reference, contributing to knowledge sharing and continuous improvement within RICOTECK's project management practices.
Stakeholder Engagement:
* Act as the main point of contact for project-related queries from team members, stakeholders, and external partners, providing timely and accurate information and facilitating communication across different service areas.
* Facilitate meetings, workshops, and brainstorming sessions to gather input, foster collaboration, and ensure effective communication and alignment among stakeholders from various departments and service areas.
* Foster strong working relationships with all project participants, promoting a collaborative and supportive environment that encourages open communication and efficient coordination across different teams and service areas.
* Assist in identifying areas for process improvement within the special projects department and contribute to the development of new methodologies, taking into consideration the specific needs and challenges of managing projects across diverse service offerings.
* Research and propose innovative solutions or tools to improve project efficiency and outcomes, leveraging technology and best practices to optimize project management practices across different service areas.
* Share best practices and lessons learned with other team members and departments, contributing to a culture of continuous learning and knowledge sharing within RICOTECK.
* This position may involve a combination of office-based work and occasional travel to project sites or partner locations.
* Flexibility in work hours may be required based on project deadlines and demands.
Requirements
Qualifications
* Bachelor's degree in Business Administration, Project Management, Operations, or a related field (or any combination of qualifications and equivalent experience).
* 1-3 years of experience in project coordination, project management, or similar roles, preferably within a technology-driven or service-oriented organization with diverse offerings.
* Familiarity with project management tools and methodologies (e.g., Agile, Waterfall, etc.).
* Strong organizational skills with the ability to manage multiple tasks and projects simultaneously, prioritizing effectively and adapting to changing demands.
* Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders across different departments and service areas.
* Analytical mindset with strong problem-solving abilities, attention to detail, and a proactive approach to identifying and mitigating potential risks.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and project management software (e.g., Asana, Trello, or similar).
* Ability to work independently and as part of a collaborative team, adapting to changing priorities and demonstrating initiative in driving project success.
Preferred Skills
* Experience working in a fast-paced, dynamic environment with diverse projects and stakeholders.
* Certification in project management (e.g., PMP, CAPM) is a plus.
* Experience working in cross-functional teams or in a matrix organization.
* Basic knowledge of budgeting and financial analysis for project tracking.
Personal Attributes
* Adaptability and Flexibility: Thrives in a dynamic environment with changing priorities and diverse project requirements, demonstrating flexibility and adaptability in navigating challenges and adjusting plans as needed.
* Collaboration and Teamwork: Excels at working collaboratively with individuals from different departments and backgrounds, fostering a positive and supportive team environment.
* Communication and Interpersonal Skills: Communicates effectively with stakeholders at all levels, conveying information clearly, actively listening to concerns, and building rapport to ensure strong working relationships.
* Problem-Solving and Decision-Making: Approaches challenges with a solution-oriented mindset, analyzing information, identifying potential solutions, and making informed decisions to drive project success.
* Organization and Time Management: Manages time effectively, prioritizing tasks, and meeting deadlines consistently, even when juggling multiple projects with competing demands.
* Attention to Detail and Accuracy: Maintains a high level of accuracy and attention to detail in all aspects of project management, ensuring that deliverables meet quality standards and project documentation is complete and reliable.
* Initiative and Proactiveness: Takes initiative to identify potential issues, propose solutions, and contribute to the continuous improvement of project management processes.
* Commitment to Learning: Demonstrates a willingness to learn new skills, adapt to changing technologies, and stay abreast of industry best practices to enhance project management capabilities.
Paid time off (PTO)
Performance-based bonuses
Grade 2 - 3
Application Process
Qualified candidates are encouraged to submit their resume and cover letter to the Finance and Administration Director at the address below no later than February 26, 2025.
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