THE RITZ LONDON OVERVIEW
Located between the bustling
Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the
height of opulence with luxurious bedrooms, Michelin star dining and
world-renowned Afternoon Tea. At every opportunity, our employees create a
positive, memorable, and magical experience for both our customers and
colleagues.
POSITION
OVERVIEW
We have an exciting opportunity for a
dynamic and enthusiastic individual to join our team at The Ritz London within the
Housekeeping Department as a Housekeeping Office Administrator.
Our Housekeeping Office Administrator
will be responsible for the overall administrative aspects of the Housekeeping
Department, supporting management of the department while being able to work
independently on projects and tasks. Responsibilities for this role include
taking meeting minutes, assisting with planning and structuring trainings, responding
to enquiries via email and telephone, creating and formatting documents, SOPs,
and policies, and being a point of contact for the Housekeeping office. This
position will include use of Microsoft Office, Outlook, Opera Cloud, Knowcross/Unifocus, and Fourth
People Management.
ENTRY
REQUIREMENTS
* Relevant
experience in a 5* property is highly desirable
* Experience in
a Housekeeping department is beneficial but not mandatory
* Strong
administrative skills
* Possess the
ability to work under pressure and have strong organisational skills
* Excellent
command of the English language, both spoken and written, to ensure full
confidence in responding to and actioning emails and phone calls
independently.
* Display a
polite and professional attitude to internal and external guests
OUR
BENEFITS
* Highly
competitive salary within the luxury London Hotel sector
* Instant reward
and recognition scheme
* 28 holidays
(including bank holidays)
* Learning &
Development opportunities
* Employee
discount scheme for Ritz goods and external providers
* Free laundry
service for tailored uniform
* Complimentary
meals on duty
* Social events
and activities
* Season ticket
loan
* CODE
Hospitality App
* Wellness
treatments: massage, chiropody and more
* Pension scheme
* Employee
mental health assistance helpline
* Employee
Introductory Scheme (£600)
* Training Fund
Assistance
Eligibility: In line with the
requirements of the Asylum & Immigration Act 1996, all applicants must
either be eligible to live and work in the UK or must obtain permits to work in
the UK or must obtain permits to work in the UK prior to application.
Documented evidence of eligibility will be required from candidates as part of
the recruitment process.
Due the high volume of applicants, if
you have not heard from us within 10 days, please consider your application to
be unsuccessful.