Role: Credit Controller
Department: Accounts
Working arrangements: Remote, with occasional travel to London office
The Firm
Devonshires has been based in the City of London for more than 150 years. From our offices in London, Leeds, Birmingham, and Colchester we provide legal services throughout England and Wales. Our clients range from some of the world’s largest multi-national corporations to private individuals. We act for a significant number of charities, housing associations and Regulators. We would describe ourselves as “full service” with specialists in Commercial/Corporate, Civil Litigation, Housing, Employment, Real Estate & Projects & Property Development. Over the past few years, we have grown significantly and now have approximately 350 employees and a growing international reach.
Job Purpose:
The Credit Controller assists the department with all aspects of debt collection, including maintaining an effective and professional credit control system for the firm.
Main Duties and Responsibilities:
This is not an exhaustive list and from time to time it may be necessary to vary these to meet the department and business needs.
* Collection of outstanding debt by telephone and email;
* Actively meeting with our clients AP teams to build good relationships;
* Managing the collection of debts and their status;
* Preparing weekly and monthly analysis of debtors for internal management purposes;
* Liaising with Partners and other fee earners with regard to queries from clients on unpaid bills;
* Keeping the Operations Manager fully informed of issues, and providing suggestions and solutions to deal with them;
* Sending out monthly statements to clients and assisting with mail merges for the purpose of sending monthly statements;
* Assisting with projects and reports as and when needed;
* Maintaining an up to date and accurate record of clients accounts;
* Maintaining an organised and accurate filing system.
Skills and Experience Required
* Minimum of 5 A-C grades at GCSE or equivalent including grade B in English Language, Literature & Maths;
* At least 12 months recent experience of working as a credit controller preferably with a law firm although consideration will also be given to experience in other professional services
* A high attention to detail to produce work/documentation which is consistently of a high standard;
* Proactive in alerting management to issues at an early stage;
* Good computer skills (competent in Excel and Word);
* Good time management skills with the ability to prioritise workload, to have a flexible approach to ensure all deadlines are met;
* Must be able to work as part of a team and possess excellent communication skills both written and verbal;
* Willingness to excel within an accounts environment and keen to learn.
If you would like further details or wish to apply for this position please apply and complete the diversity monitoring questionnaire which can be accessed by clicking here.
All recruiters must submit their candidates’ CV via our HR team or using the recruitment inbox listed above. Only HR can agree terms of business with third parties, provide the appropriate privacy notice to be shared with candidates and ensure that the firm maintains its commitments to LEXCEL, ISO27001 and Equality Diversity & Inclusion.
Devonshires Solicitors LLP is committed to providing equal opportunities in employment and to providing a workplace free from discrimination and harassment. As such all job applicants, employees, partners and third parties who come into contact with us, will receive equal treatment, regardless of age, disability, gender identity, marriage and civil partnership, trade union activities, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We welcome applications from groups where we are currently under-represented. For this reason, we ask that all candidates complete the recruitment monitoring survey in complete confidence for statistical purposes in order that we can effectively monitor how well our Diversity procedures are working. To review our policies on Diversity & Inclusion and Dignity at Work please visit our recruitment pages at www.devonshires.com.