Customer Account Manager
Newbridge
Permanent Full Time
Salary is £34000 - £46000 dependant on experience
Main Purpose of Role
To gather client requirements, develop an implementation schedule, produce quarterly/monthly sales forecasts, manage delivery and service to the customer.
Monitor and feedback all aspects of program performance – including but not limited to program management, material sourcing, financial goals, issue management and escalation, risk management, compliance, security, and client satisfaction.
Grow the revenue and profitability of the customer with the wider Commercial team.
Outcomes of Role
• Accurate Customer Sales Forecast that reflects, Sales, Costs and Margin
• A clear & defined understanding of each Customer, their needs, their products which is accurately communicated and aligned with Axiom operational strategy.
• Increase contribution/profit margin for each Customer.
• 100% OTIF Target
• Supply Chain improvement identified with minimal inventory alongside procurement.
• Sales Growth
• Axiom is viewed by the Customer as a strategic partner.
Responsibilities
• Work with multi discipline teams to ensure that projects are delivered to time cost and quality.
• Contribute to the strategic agenda of the business unit taking a commercial approach to activities.
• Ensure deliverables are provided on-schedule and with appropriate accuracy and completeness.
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