Medical Secretary - Stourport Medical Centre
To support GPs with their administrative requirements, which range from audiotyping patient referrals and letters, creation and management of letter templates, the day-to-day management of referral processes and any other general administrative duties as required by the practice.
Main Duties of the Job
To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
To liaise and arrange meetings as required and to attend meetings and take minutes.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
* File patient records and correspondence electronically in patient medical records.
* To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To assist with the gathering of statistics and information when required.
To create and maintain administrative and system templates. Manage the referral process.
About Us
Wyre Forest Health Partnership: One successful and ambitious health partnership working at scale together to provide high quality innovative patient care, delivered by a valued and respected team.
WFHP has been operating since December 2014 as a single Partnership, operating out of 5 surgeries, 3 are purpose built. We operate at scale and are at the forefront of primary care delivery in how we organise ourselves, having management and leverage for a large number of primary care employees (c250 people & c50 GPs). We also look after c 72,000 patients. We have a very strong quality improvement ethic and are always looking to improve.
WFHP is working towards the NHS goals to reach net zero greenhouse gas emissions as soon as possible. We actively encourage new staff to take an interest in this and build sustainable practice into their roles.
Job Responsibilities
To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
To liaise and arrange meetings as required and to attend meetings and take minutes.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
* File patient records and correspondence electronically in patient medical records.
* To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To assist with the gathering of statistics and information when required.
To create and maintain administrative and system templates. Manage the referral process.
Person Specification
Experience
* Experience of working in an office/admin environment for one year.
* Computer literate including Microsoft Office products.
* An effective and good communicator.
* Ability to prioritise and manage workload.
* Working knowledge of clinical systems EMIS.
* Knowledge of clinical terms.
* Primary Care experience.
* Experience of dealing with the public.
* To have worked within a practice/health service setting.
* Use of clinical systems.
Personal Attributes
* Commitment to providing a first-class service to patients.
* Team player who is prepared to help others on own initiative.
* Flexible and adaptable.
* Works as an individual but remaining integral to the team.
* Flexibility in approach to working hours.
* Ability to travel to other sites within WFHP Partnership.
Qualifications
* Educated to GCSE level (or equivalent), including Maths and English.
* Able to learn new software packages.
* AMSPAR Level 2/3 in medical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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