IT Support TechnicianAre you an experienced IT professional looking for a new challenge? Join our client's dynamic and dedicated team as an IT Support Technician. With a competitive salary of up to £40,000 per year (DOE), you'll have the opportunity to showcase your skills and make a real impact in a growing organisation.Responsibilities:
* Diagnose and resolve software and hardware faults for clients through remote networking and site visits
* Deliver exceptional customer care, ensuring efficient problem resolution and maintaining regular contact to keep clients informed
* Provide 1st and 2nd line helpdesk support for hardware, software, audio-visual, and telephone equipment
* Conduct IT audits for new clients, producing reports and recommendations
* Maintain a high standard of safety and security in relation to our clients.
Perks of the role:
* Permanent contract with a competitive salary
* Monday to Friday, 9am-5pm working hours with on-call rotations and occasional weekend work
* Company van or expensed mileage for business-related travel
* Workplace pension scheme.
Qualifications:
1. Experience in networking, firewalls, and routing protocols
2. Strong understanding of Microsoft products and virtualization technologies
3. Proficient in currently supported Microsoft Operating Systems and Micros...