Office administrator (transport team)

Job Description

Job Title: Transport Administrator

Job Summary:

To support the Transport team in achieving an efficient and quality delivery service

As an award-winning Company, we are one of the market leading providers of paving and walling products within the UK and Irish markets. This is an exciting opportunity with one of the most successful and financially secure businesses in Northern Ireland.

Some of the Key Benefits of joining us:

💸 Attractive salary + Annual Bonus.

💫 Private Healthcare from Day 1

✨ Enhanced Holiday Entitlements

💻 Access to Tech & Cycle to work schemes

🦺 Company Branded Clothing

⭐ Holiday Purchase Scheme

🤝 Staff Pension Scheme

🎁 Length of Service gifts

About The Role

Responsibilities:

· Distribution of driver paperwork/ /traffic management at gatehouse.

· Promoting Health & Safety directives to drivers.

· Ensuring PPE rules are followed by all drivers.

· Organising the delivery of samples with our courier partners.

· Managing the Loading Calendar for daily scheduled haulier collections.

· Managing delivery ETA’s and having pro-active communications with our haulage partners.

· Processing of haulier/driver loading and delivery documentation.

· Contacting haulage companies to obtain any outstanding delivery documentation.

· Recording and monitoring cases regarding any loading/transport issues.

· Managing return orders coming back into Tobermore.

· Utilising Microsoft Dynamics to record transport & loading issues.



This job description is not exhaustive and serves only to highlight the main requirement of the post holder. The job description will be reviewed regularly and may be subject to change.



Skills Needed

Servicing, Relationship

About The Company

Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942.We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products.Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands. Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.

Company Culture

Our peopleTo this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees.Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements.We only recruit people who share our values.

Desired Criteria

* •A-levels or equivalent
* •Experience working in a Transport office. •Working experience in interacting & managing delivery drivers. •Experience in the use of planning software.
* •Proficient in the use of MS Office including Excel •Excellent administration and time management skills
* •Full Valid UK Driving Licence

Required Criteria

* •5 GCSE’s including English & Maths A – C or equivalent.
* •Experience working in an office environment.
* •Experience in a customer facing role.
* •Experience communicating via: MS Team, E-mail, Phone, Face to face.
* •Experience working in a team.
* •High attention to detail. •Adaptable to changing priorities. •Strong multi-tasking and organisational skills. •Ability to work as part of a team and independently. •Self-motivated. •Resilient
* •Great communication & interpersonal skills. •A clear and concise communicator being able to enforce rules and regulations with objection handling skills. •Works well under pressure. •Shows integrity and trust.

Closing DateSunday 27th April, 2025