Are you a dynamic and experienced professional with a passion for project management and team leadership? We are seeking a PMO Team Manager to oversee the day-to-day management of our PMO team and ensure the smooth and efficient delivery of Professional Services projects.
Key Responsibilities:
* Team Leadership: Manage and support the development and career progression of PMO coordinators and administrators.
* Process Management: Ensure compliance with Project Management methodologies, standards, and processes throughout the project lifecycle.
* Governance and Documentation: Create and maintain auditable documentation for processes and templates, including the PS Operation Model (OP18).
* Audit Leadership: Lead internal and external PS audits and implement corrective actions.
* Advisory Role: Provide advice to project managers and consultants on processes and procedures, including time entry, expenses, project estimation, change management, and procurement.
* Training and Onboarding: Support the training and onboarding of new staff members into Professional Services.
* Collaboration: Work closely with Sales and Sales Operations to ensure new projects are transitioned into delivery promptly and attend weekly Sales check-in calls with Sales Directors.
* Reporting: Create and distribute the monthly Board Report and provide ad hoc reporting to the business.
What We Need From You:
* Leadership Experience: Line management experience is desirable.
* Industry Knowledge: Strong understanding of industry and technology trends.
* Communication Skills: Excellent communication and customer service skills.
* Problem-Solving: Ability to manage escalations effectively both internally and externally.
* Commercial Acumen: Good knowledge of business operations and processes.
* PMO Expertise: Comprehensive understanding of the PMO function and various project delivery methodologies.
If you are a proactive problem solver with a strong commercial acumen and a passion for leading teams, we would love to hear from you. Apply now to join our dynamic team and make a significant impact on our Professional Services delivery.