We have a vacancy available for a Systems and Database Technical Specialist within the ICT department at Yorkshire Ambulance Service. The role will involve working within the Systems, Online and Development Support Teams.
As a Systems and Database Technical Specialist, you will provide systems administration and technical support associated with a wide range of systems within the Trust's ICT Services. The work is varied and challenging, including system administration, enhancements, performance improvements, configuration, fault finding, bug fixing, and system design and data warehouse implementation and support within a structured healthcare environment.
In addition to digital systems technical experience, you'll need to have a good understanding of relational database design, data warehouse design, and demonstrable practical experience in SQL, managing complex systems, and technical system support including best practices for business continuity and disaster recovery.
Main duties of the job
Your main duties will include:
* Providing and receiving highly complex, sensitive, or contentious information.
* Presenting complex information to large groups, usually involving communicating a range of ICT issues.
* Negotiating priorities on system design and development with non-ICT managers.
* Providing specialist skills and knowledge, particularly in application requirements, managing database applications, servers, and backup processes.
* Planning and organizing a broad range of complex activities; formulating and adjusting plans or strategies.
* Investigating complex technical issues and providing support and advice as required.
* Responsible for planning, development, review, update, upgrade, and introduction of major new ICT systems.
* Ensuring the security of systems equipment, software license compliance, and compliance with NHS IT security requirements.
* Monitoring service performance and taking timely and effective action to ensure agreed performance levels are maintained or exceeded.
Working for our organisation
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline, and inner cities.
We serve a population of over five million people across Yorkshire and the Humber, striving to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, along with over 1,300 volunteers, enabling us to provide a vital 24-hour, seven-days-a-week emergency and healthcare service.
Our ambition is to be an employer of choice, and we continuously work to improve our collective offer to staff in areas like health and wellbeing, benefits, and flexible working including hybrid working.
Benefits
* Flexible working including part-time hours, job shares, and flexible hours.
* 27 days annual leave, increasing to 33 with service.
* Contributory Pension.
* NHS Discounts including shops, restaurants, gyms, etc.
* Car lease and other salary sacrifice schemes.
* Dedicated employee assistance and counselling service.
* Opportunities for research participation, career progression, and ongoing development.
* Well-respected, committed, and supported staff networks.
Detailed job description and main responsibilities
* Systems & SQL Database Administration, Design, and Support.
* System & Database continuity planning and testing.
* Proactively monitor complex systems & database servers.
* System Technical Support.
* Data Warehouse administration and support.
Roles & Responsibilities
* Own, investigate, and resolve incidents assigned to the team.
* Provide support for the Trust's systems, data warehouse, and databases.
* Involvement in project work, including scoping requirements and creating technical documentation.
Person specification
* Extensive knowledge of database management and systems support.
* Detailed knowledge of Server configuration and Microsoft Database Applications.
* Evidence of systems and database continuity planning and testing.
* Ability to prioritize tasks and manage conflicting demands.
* Ability to develop effective working relationships and demonstrate professional credibility.
* Degree in Computer Science / Business IT or Equivalent Industry experience.
Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce that reflects the communities and patients we serve across the Yorkshire region.
Please note the salary range stated in advertisements is calculated on a pro-rata basis if the vacancy is part-time.
Disclosure and Barring Service
Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS).
Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address provided at the time of the application.
The Yorkshire Ambulance Service Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.
Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.
Employer certification / accreditation badges
Name: Royce Neagle
Job title: Systems, Online & Development Manager
Email address: royce.neagle@nhs.net
If you have problems applying, contact
Address: Yorkshire Ambulance Service Headquarters
Brindley Way
Wakefield
West Yorkshire
WF2 0XQ
Telephone: 07425 213930 or 0330 678 4015
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