Delaware North UK is hiring a casual Head Waiter at Emirates Stadium in London. As a Head Waiter, you will be responsible for ensuring the highest standards of service are always met alongside assisting and training waiters and other team members. This role is offered on a casual worker agreement basis with most events taking place at weekends and/or in the evening. What can you expect as a casual worker at Delaware North? A role with endless opportunities at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team. Assist and supervise team members to ensure the highest serving standards are upheld Capable of effectively managing a section of around 4-6 tables Able to effectively communicate with both guests and colleagues Will be responsible for guiding guests from the beginning to the end of their dining experience Able to speak with confidence on food and wine and proficient in understanding complex menus Must possess a keen eye for detail Assist with the training and leading of team members Ability to learn on the job and adapt to an ever-changing environment To ensure all colleagues, guests and clients receive excellent customer service Availability on weekends and evenings Assist in welcoming and seating of guests when required Must be comfortable serving and handling alcohol and pork products 2-3 years’ experience in a Senior or Head Waiter role. High level of knowledge of wine, spirits and food essential. Comfortable dealing with a fast-paced environment and at ease with serving VIP’s Previous experience within a high-end restaurant or luxury hotel setting is essential Strong verbal and written communication skills. Ability to work in a fast-paced environment. GBP £15.75/Hourly Since the Emirates Stadium opened in 2006, Delaware North has provided excellent guest experiences for all hospitality and food services. Seating up to 60,704 guests on Arsenal FC match days, with increased capacity for other events, the Emirates Stadium team has hosted many exciting concerts from Arctic Monkeys, Green Day, and Coldplay, gifting our team members adventures they will never forget. There are plenty of great experiences waiting for you at Emirates Stadium, so if you are fuelled by the buzz of the crowd to create exceptional guest experiences, join our team and apply today.