Job Description
Company Description
* Contract Type: Permanent / 37.5 hours per week
* Salary: £35,000 per annum plus commission
* Location: Smethwick B66 1BY
* Days of Work: Monday to Friday 9am - 5pm
* Hybrid Working: 3 days in the office, 2 days at home, however subject to change depending on business needs.
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world-class service. You will be in a busy and fast-paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD are passionate about creating an environment that is open, ethical, inclusive, and socially responsible. Along with job security, the tools to do the job, and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
Job Description
We are looking for a Senior Direct Sales Executive to achieve the company’s revenue target for new business in line with the company’s strategy for customer size, type, and service mix.
Key Tasks/Areas of Responsibility
* Identify and develop a personal prospect funnel sufficient in size to fund new business targets as laid down in the company’s strategic plan.
* Monitor performance of new customers to ensure they trade to agreed profile and terms and make the required contribution. Agree and deliver action plans if variances occur using the Salesforce Account Action reports.
* Facilitate handover of new accounts to the relevant Account Owner within the first 8 weeks of trade.
* Support with calling potential and existing customers and taking the necessary action following a marketing campaign.
* Achieve productivity target as agreed.
* Create accurate opportunities through Salesforce whilst updating and maintaining Salesforce.
* Embrace all new products as and when launched by the company.
* Ensure an up-to-date personal knowledge of operational processes and developments.
* Obtain all the correct documentation required to process a credit facility to a minimum of ISO standard.
Key Measures of Performance
* New Business Revenue and Service Mix against target.
* RPC against target.
* Prospect funnel, opportunities, and committed reports.
* Achievement of daily KPIs.
* Salesforce compliance.
* Proficiency in computer literacy.
* Ability to persuade and influence to gain customer commitment.
* Focus on customer needs to show empathy and integrity.
Qualifications
About you
Your career history will demonstrate success within direct sales at senior level or similar environment and a tenacious attitude and drive to succeed in a fast-paced sales environment.
Your outstanding communication, persuading, and influencing skills will be fully utilized in this role as will your ability to focus on your customers to fully understand their needs and gain their commitment.
We also expect you to have:
* The ability to manage your own time effectively to meet targets and deadlines.
* The ability to structure daily workload and organize timely callback activities.
* Excellent telephone manner to communicate clearly, fluently, and with enthusiasm.
* Ability to adapt your style to suit the needs of internal and external customers.
* Capability to handle objections.
* Ability to work under pressure and demonstrate a positive, resilient approach.
* Knowledge of all products and services along with features and benefits.
* A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability.
Additional Information
About our benefits:
We recognize that our people are at the heart of our business. Without them, we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
* Holiday trading.
* Enhanced maternity and paternity package.
* Free life assurance of 4 x salary on joining the pension scheme.
* Free onsite car parking for all employees.
* Health Kiosks visiting every location.
* Discounted shopping from hundreds of retailers including up to 5% off supermarket shopping.
* Milestone Days off to celebrate with your family and friends.
* For employees who regularly use a screen as part of their job, we offer free eye tests and support with the cost of glasses.
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognizing and developing talent alongside a desire to promote from within. As a continually growing and evolving organization, we are proud to offer numerous development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
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