Job summary
'Internal MPFT Applicants Only - Open to current band 5 Tenancy Sustainment Officers working in Adult Mental Health in MPFT'
Band 6 - Tenancy Sustainment Lead, 37 hrs a week permanent.
Base - Trust HQ, Stafford. Hybrid working available. (There will be a requirement to attend Adult Community Mental Health Offices across the whole of the South of Staffordshire).
Midlands Partnership University NHS Foundation Trust has an opportunity for a Band 6 Tenancy Sustainment Officer Lead to join the Transformation Team, line managing Tenancy Sustainment Officers across the South of Staffordshire. You will work with teams that puts people at the heart of all that we do.
You will work as part of an Integrated Mental Health Team delivering support and guidance to service users regarding their housing provision. Developing relationships with partners in local authorities and housing associations, working together to improve housing outcomes for patients.
Your career with us will be enjoyable and rewarding as you develop specialist skills and make a real difference for some of the most vulnerable people in society. It is a career that you can take pride in and enjoy, and together we can make life better for our communities.
Main duties of the job
1. You will provide a single point of contact for Tenancy Support Officers (TSO)
2. You will provide leadership and supervision to TSO's and deputise for the Relationships, Contracts and Quality Assurance Manager
3. You will work alongside multi disciplinary teams providing specialist tenancy and housing related support.
4. You will work with service users with complex mental health needs, to live independently and remain in their own home if this is suitable for them, or help them finding alternative suitable accommodation
5. You will act as the main point of contact to answer any queries and troubleshoot issues including but not limited to; homelessness, evictions and repair work that have a Health & Safety risk.
6. You will also act as the conduit between MPFT Mental Health services and local authorities.
7. You will assist in the delivery of a high standard of support to service users that have been identified as vulnerable and are unsafe in current accommodation, are at risk of losing their home or may already be homeless. All of which are likely to be having a detrimental impact on an individuals mental health.
8. Working collaboratively is a key feature of this role. With your regular attendance at external meetings such as the vulnerability hub with some working from partner premises to support relationships and effective working.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
9. Supporting your career development and progression.
10. Excellent NHS Pension scheme
11. Generous maternity, paternity, adoption leave
12. Options for flexible working
13. Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional annual leave.
14. Extensive Health and Wellbeing support and resources
15. If you work in our community teams, we pay for your time travelling between patients.
16. Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
17. Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
18. Salary sacrifice bikes up to £2k
19. Free car parking at all trust sites
20. Free flu vaccination every year
21. Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
Check out the videos below showcasing why you should grow your career here with us at MPFT:
Why Work for Mental Health Services at MPFT - YouTube
Development and Progression Within Mental Health Services at MPFT - YouTube
The Integrated Mental Health teams work as part of a 'neighbourhood' offering place based provision of mental health services in partnership with other local organisations. Clinicians within the IMHT will offer interventions and treatments which are concordant with NICE guidelines, and allocation within the team will be based on the needs of the service user, matching clinician skills to service user needs.
You will have a critical role in providing specialist tenancy related support to vulnerable people who are at risk of becoming homeless. You will work with service users with complex mental health needs to live independently and remain in their own home. You will act as the main point of contact for tenants and landlords in order to answer any queries and troubleshoot any issues throughout the life of tenancies.
The service works predominately Mon-Fri, 9-5.
Person Specification
Qualifications
Essential
22. Degree educated or equivalent experience in an operational field relating to Housing Support and or Leadership and Management
23. Demonstrate commitment to professional and personal development
24. Evidence of/willing to undertake training relevant to the post
Experience
Essential
25. Experience of working with people who have difficulty in engaging with services and have mental health needs
26. Experience of working in community setting and making decisions autonomously
27. Excellent communication skills and a willingness to promote service user involvement.
28. Counselling skills, case management experience & the ability to work under pressure.
29. Good presentation skills both written and oral including the ability to produce & present reports.
30. Internal MPFT Employee working as a B5 TSO
Desirable
31. Experience of service / operational management, including monitoring performance