I am looking for an experienced Customer Service Administrator to work with my client in Runcorn. This is a reputable and established manufacturers with a strong product and reputation.
Job Description:
Duties
· A variety of Administration, including organising files and ensuring the database is up to date and accurate.
· Build sustainable relationships and trust with customer accounts and identifying customers' needs and deal with any issues that may arise.
· Handle customer queries in an effective manner.
· Working closely with colleagues in other areas of the business and aiding them where required.
· Processing Sales orders and queries.
· Dealing with any incoming and outgoing post.
The right person
· Must be computer literate preferably have knowledge of Microsoft
· Strong communication skills
· Ability to multi-task, prioritise, and manage time effectively
· Patience and the ability to remain calm in stressful situations
· Previous Administration experience
· Excellent time management and organisation skills
This is an exciting opportunity for the right person with the desire to work hard with a fun and reputable company. In return you will be rewarded a Competitive Salary along with job-related benefits