Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients. We are a Level 3 Disability Confident Leader, have been featured in the Working Families Top 10 Employers benchmark for three consecutive years, and we have achieved a Carers UK Level 1 Accreditation. Along with our staff networks and training opportunities, we work hard to embed a just and compassionate culture here at NELFT.
Find out more about NELFT careers and what makes our Trust a great place to work, in this video
Job overview
NELFT is seeking a Medical Human Resources Officer to provide responsive and efficient ESR (Payroll) and Recruitment related support across the teams.
Our ideal candidate is enthusiastic, amiable and keen; we are looking for someone with a "can do" attitude that enjoys providing excellent customer care. The successful post holder will be required to use their reason, intellect and judgement to work autonomously and upon their own initiative.
The role is busy and varied, strong organisational skills and resilience will aid the successful candidate to support the team to achieve its Key Performance Indicators whilst also providing a quality personalised service to its users.
Main duties of the job
We are currently looking for a motivated, passionate and driven individual to join the medical recruitment function of our Medical Staffing HR service in our journey to excellence!
The Medical Staffing team provide a comprehensive medical workforce service to the Trust, covering a broad range of work. In this varied and interesting role not every day will be the same.
Are you an experienced medical recruitment professional? Do you have the drive to learn, develop and join a team in our mission to provide outstanding services to our stakeholders?
What we are looking for:
1. Attention to detail Customer Service focus
2. Strong administrative experience and skill
3. Comprehensive communication skills
4. Flexibility and able to adapt to changing demands and priorities
5. Ability to work autonomously and as part of a team
6. Knowledge and understanding of UK Employment Law and underpinning legislation.
Working for our organisation
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735 pro rata for part time).
Detailed job description and main responsibilities
What we have to offer:
A dynamic team working environment
Development opportunities
Flexible working environment
Essential criteria for the role includes:
- A basic Knowledge of payroll functions
- Proven track record of customer service
- Recruitment or Senior Admin
The main responsibilities of the post are:
7. Ensure that payroll information is processed accurately and in a timely manner, including New starter forms, change forms and leavers documents.
8. To act as the first point of contact for general payroll enquiries from staff and managers within the Trust, providing general advice and support on the payroll deadlines, payroll input timescales and any related guidance and processes.
9. To support managers and staff with advice and guidance on using the Trusts HR Payroll Portal & the Payroll ESR system.
10. To support with the wider Medical HR Team at the Trust Induction day.
11. To support Medical HR Officer colleagues with Recruitment processes for the Locality
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person specification
Qualifications
Essential criteria
12. NVQ level 2 or equivalent standard of literacy and numeracy
13. NVQ level 3 in relevant subject or equivalent level of proven experience
Desirable criteria
14. Completion of level 3 CIPD
Experience
Essential criteria
15. Working in a busy office environment and working in NHS
16. Significant administrative experience
17. Creating and maintaining office systems
18. Handling sensitive and confidential information
19. Knowledge of employment legislation and recruitment practice
Desirable criteria
20. Able to analyse systems to improve services
Skills
Essential criteria
21. Advanced IT skills, Establish and maintain good working relationships
22. Clear communication skills including excellent writing, data entry and presentation skills
23. Able to construct and deliver clear information / instructions to others
24. Able to multi -task
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
25. A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
26. A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our effortsto support our working parents and carers. This has resulted in us being recognised as a ‘Top 10 Family Friendly Employer’ from the Working Families Charity.
27. Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
28. Detailed information about our wellbeing and benefits offer can be found in this link.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s a job share, part time hours or another flexible pattern.