Training Improvement Consultant Opportunity to deliver technical training across our Financial Services division A varied role including project work and process improvement opportunities Hybrid working arrangements with 2 days per week in Stratford-Upon-Avon About the roleThe role of a Training Improvement Consultant forms part of the Governance and Risk department who are responsible for responding appropriately to risks that might adversely affect the company’s business objectives. The department ensures that the division becomes more efficient and effective in managing its business opportunities and risks. Governance and Risk provide the control mechanisms to ensure that strategies, directions and instructions from management an our regulators are carried out systematically and effectively. This is a key role within the team as you will utilise your Financial Services knowledge to develop, implement and continually improve training for our Financial Services division, ensuring compliance with NFU Mutual and Industry regulatory standards. You will develop and deliver training to ensure users have the knowledge they need to implement and use the changes to Financial Services sales processes, systems (including Point of Sale), modelling tools and documentation effectively and compliantly. You will also need to understand the impact of changes to the FS sales process, systems, modelling tools and documentation to ensure they effectively support the Financial Services proposition and comply with NFU Mutual and regulatory requirements. You will also identify and report on issues and risks, and propose mitigation plans in line with audit requirements, to meet company standards and regulatory requirements.About youHighly motivated with a proactive mindset, you will bring your experience working within Financial Services to this role. Committed to learning and development and ready for the challenge of being part of our team, you’ll thrive in this fast-paced training environment. As well as the above we are looking for the following: Experience of working within Financial Services/Regulated environment Experience delivering training Must be process driven with an efficient approach to your work Excellent interpersonal and communication skills. Stakeholder management experience Proactive and can demonstrate strong initiative At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.Benefits and RewardsWhen you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: Salary £42,000 to £47,000 Annual bonus (up to 17.5% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 25 days annual leave bank holidays buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership – subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Access to voluntary benefits, including health assessments, private medical insurance and dental insurance Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU MutualWe’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.