Would you like to start a career with one of the UK’s leading Kubota dealerships?
Vincents is a successful family-owned business, established in 1966 and now employing over 60 people across our four branches covering Cornwall, Devon, and Somerset. We are the market leaders in agricultural, construction, and groundcare products, holding the market-leading Kubota franchise along with many other brands.
Job Purpose:
We are currently looking for an enthusiastic and driven Parts Manager to join our team at our Smithaleigh branch. As a key member of the team, you will be responsible for managing inventory as well as actively promoting and selling a wide range of Agricultural, Construction, Groundcare & Trailer spares to our customers, face to face, by telephone, and by email, whilst also supplying technicians in our workshop with their required parts in a timely manner.
Main Duties & Responsibilities:
* Monitoring inventory levels
* Ordering parts in advance
* Dealing with incoming telephone enquiries to the branch
* Serving all customers in the shop
* Picking and packing stock and dealing with receipts of items for customers and for stock
* Advising customers when their stock has been received and is ready for collection
* Providing parts assistance to the service department
* Maintaining displays in the shop in a clean, orderly, and organised manner
* Manage the parts process from ordering, booking in, storing correctly through to sales and invoicing
* Overseeing the day-to-day operations of the branch, including managing resources and staff, developing and attaining sales goals, delivering customer service, and growing the branch’s revenues
* Being a key holder
* Plus, any other duties as requested by the General Manager
Secondary Responsibilities:
* Keep confidential company business or statistics
* Provide high levels of customer service
* Represent Vincent Tractors & Plant and promote its brand throughout all activities
* Ability to work hours as required by the business
Person Specification:
* Knowledge of inventory monitoring practices
* Background in the construction/groundcare/agricultural industry, familiar with the industry, machinery, and terminology
Education/Training:
* 4 GCSEs or equivalent, Maths and English grade C or above
Qualities, Knowledge & Skills:
* High level of customer service
* People-oriented
* Knowledge and ability of parts pricing procedures
* Leadership
* Initiative
* Problem solving
* Analytical skills
* Delegation
* Detail-oriented
* Organisation
* Knowledge around new models and inventory reports
* Ability to use computers for inventory, record keeping, parts information, etc.
* Machinery background
Additional Factor:
* Willing to work additional hours as required
Are you looking to enhance your technical abilities within a supportive and highly successful family-owned business? Then look no further! Vincent Tractors & Plant can offer you:
* Full-time position: 8.00am - 5.30pm, Monday - Friday (5.00pm Wintertime)
* Saturday: 8.00am to 12.00pm on a rota basis
* Competitive pay depending on experience plus overtime pay over 39 hours
* 24 days holiday allowance plus Bank Holidays
* Contributory pension scheme
* Group life cover
* Eye care support
To apply, please submit a CV and a cover letter. Within your cover letter, please explain how you meet the criteria for the role.
#J-18808-Ljbffr