Preston, Melbourne VIC
Automotive Trades (Trades & Services)
There has never been a more exciting time than NOW to join the Preston Mazda team.
At Preston Mazda, we are driven to be better in every way as we build better business and have fun along the way. The growth of our business and the success of our people is evident in our continued success within the automotive industry, having been awarded the prestigious Master Dealer award 11 times.
Having been operating for over 55 years, it is clear we know what we are doing and have become a trusted partner across the wider Mazda Australia brand.
Our Spare Parts department plays a critical role in the success of our business, based heavily around providing a high level of customer service.
This is a full-time position. You must be available to work weekdays from 8:30 am to 5:00 pm and 1 Saturday per month from 9:00 am to 12:00 pm.
What does your day look like?
In this role, you will be required to work both individually and as part of our team. The position focuses on providing customers with accurate information in a timely manner, both over the phone and face to face.
* Providing parts and accessories to the trade, service, and sales departments.
* Answering sales inquiries both over the counter and by phone.
* Preparing parts kits in advance for our Service department.
* Providing excellent customer service by compiling quotes, product information, and support to our trade customers and Service department in a timely manner.
* Maintaining customer database orders and quotes.
* Delivering outstanding customer service to our trade and retail clients.
* Maintaining and processing eBay/Shopify store & transactions.
What you can bring to the role:
* Experience in Automotive Spare Parts sales and interpreting.
* Excellent written and verbal communication skills.
* Experience with PartsCheck, Repair Connection, and/or other automotive quoting systems.
* Ability to work well within a team and build rapport with employees and customers.
* Experience in receipting, invoicing, and stock control.
* A positive work ethic and the ability to handle a fast-paced environment.
* Capability of prioritizing workloads and customer requirements.
What do we offer you:
At Preston Mazda, we believe that everyone has the capacity to be better every day. That is why we are passionate about creating a work environment that enables our people to achieve their best personally and professionally.
We’re a family-run business, who is incredibly ambitious and always looking to improve our business. We can promise you will enjoy working every single day!
Our Preston Mazda benefits include:
* Free breakfast provided daily to ensure you start the day energized.
* Birthday leave.
* Generous discounts across new and used vehicles, servicing, and parts.
* Employee of the month reward and recognition.
* Refer a friend bonus.
A competitive salary will be offered, plus the ability to work daily overtime.
To celebrate your 5-year anniversary, you’ll also be rewarded with:
* An additional week of pay, paid each year you work over your 5 years.
To be part of our success story, APPLY NOW!
Preston Mazda is an Equal Opportunity Employer. We recognize the value of and strongly support the principles of equal employment opportunities in the workplace.
All successful short-listed candidates will be contacted to attend an on-site interview at the dealership.
Due to the high volume of applications we expect to receive, we will not be accepting any inbound inquiries regarding the role.
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