Job summary An exciting opportunity has arisen for an experienced Ward Administrator to join the surgical emergency unit / Ward 17. On this unit, no two days are the same: it is a fast paced environment that strives to provide excellent assessment, efficient treatment and high quality patient care. SEU is a 20 bedded assessment unit that provides same day emergency care for a divers range of acutely unwell surgical patients. We also have a triage area that consists of 6 trolleys and 19 chairs, where we provide initial assessment for patients referred via their GP, Walk in centre or from A&E. In addition to this, we run an ambulatory clinic (Mon - Fri) which allows investigations, such as CT/Ultrasound scans to be done efficiently and at short notice. This clinic helps to prevent hospital admissions whilst positively impacting patient experience. Main duties of the job This role will involve assisting the team in the efficient running of the unit and welcoming surgical patients onto into the same day emergency care unit. Good interpersonal skills and high standard of verbal and written communication. Be able to provide clerical support in the provision of urgent surgical care with an intense and emotionally challenging environment. We also require a caring attitude and motivation to learn and develop practice. About us All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients. Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents. We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint. We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m. The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales. Date posted 25 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 408-25-084 Job locations Arrowe Park Hospital Arrowe Park Road Birkenhead CH49 5PE Job description Job responsibilities Please see job overview and job description for further information about the Ward Administrator position available at WUTH. Job description Job responsibilities Please see job overview and job description for further information about the Ward Administrator position available at WUTH. Person Specification Qualifications, Specific Experience & Training Essential NVQ Level 3 in Business Administration or relevant experience in an Emergency Department setting Desirable Previous experience in using Wirral Millenium software Previous experience in using the PCT SystmOne Software Previous experience in accessing the Summary Care Record on the National Spine Knowledge and Skills Essential Excellent communication skills Demonstrate sound knowledge base of information governance and relevant policies / guidelines Ability to organise own workload and use own initiative Good IT skills Maintain confidentiality at all times Personal Attributes Essential Self-motivated and Enthusiastic Ability to remain calm and work under pressure Work independently and as part of a team To be able to prioritise own workload Work within own limitations and within job role Ability to handle conflict and aggression Support and demonstrate the Trust behaviours standards Person Specification Qualifications, Specific Experience & Training Essential NVQ Level 3 in Business Administration or relevant experience in an Emergency Department setting Desirable Previous experience in using Wirral Millenium software Previous experience in using the PCT SystmOne Software Previous experience in accessing the Summary Care Record on the National Spine Knowledge and Skills Essential Excellent communication skills Demonstrate sound knowledge base of information governance and relevant policies / guidelines Ability to organise own workload and use own initiative Good IT skills Maintain confidentiality at all times Personal Attributes Essential Self-motivated and Enthusiastic Ability to remain calm and work under pressure Work independently and as part of a team To be able to prioritise own workload Work within own limitations and within job role Ability to handle conflict and aggression Support and demonstrate the Trust behaviours standards Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Wirral University Teaching Hospitals NHS Trust Address Arrowe Park Hospital Arrowe Park Road Birkenhead CH49 5PE Employer's website https://www.wuth.nhs.uk (Opens in a new tab)