Field Service Engineer
Location: Bury St Edmunds
Salary: £32,000 - £42,000 + Overtime (Time and a half Monday to Saturday, Double time on Sundays & Bank Holidays)
OTE: £45,000 - £50,000
Company Vehicle, Fuel Card, Laptop, Phone & Industry-Leading Tooling Provided
33 Days Annual Leave (Inclusive of Bank Holidays)
Hours: 40 hours per week, Monday to Friday (8:00 AM - 4:30 PM)
Job Overview
We are looking for a Field Service Engineer to join our team. The ideal candidate will be responsible for maintaining and repairing equipment on-site, ensuring customer satisfaction through high-quality service.
Key Responsibilities:
1. Perform on-site equipment installations, repairs, and maintenance.
2. Diagnose technical issues and provide effective solutions.
3. Maintain accurate records of service calls and repairs.
4. Communicate with customers to understand their needs and provide excellent customer service.
5. Collaborate with the technical support team to resolve complex issues.
Minimum Requirements:
1. Proven experience as a Field Service Engineer or similar role.
2. Strong technical knowledge of equipment and machinery.
3. Excellent problem-solving skills and attention to detail.
4. Ability to work independently and manage time effectively.
5. Valid driver's license.
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