BettingJobs are currently seeking a Night Operations Manager for a successful sports betting company. The Night Operations Manager will manage a team of talented operational staff to successfully deliver and build a culture of continuous improvement.This role would be well suited to an individual with excellent man-management skills and a strong knowledge of the sports betting industry, an interest in eSports would be beneficial. Responsibilities: Lead and drive the performance and engagement of a team of managers in a 24/7 operation. Communicate and execute comprehensive plans Ensure all activity within the site complies with the requirements of the Gambling Commission, the Company’s licence, and Health & Safety, protecting customers, colleagues, and the business. Responsible for the rigorous delivery of the business plan and tackle issues in the most effective way. Regularly monitor KPIs and data to ensure continuous improvement of site performance. Diligently manage all cost lines within the budget. Understand and implement what is required to deliver the ROI from all CAPEX spend. Create a high-performing team by ensuring people management activities such as recruitment, on-boarding, training & development, and performance management, are delivered and managed consistently and to a high standard. Provide in-the-moment feedback to colleagues, creating a high support, high challenge culture. Pro-actively address any issues that arise head-on and be prepared to have difficult conversations as often as the need arises, with impact. Ensure all colleagues receive timely, relevant, meaningful communication with regular briefings with your management team. Requirements: Experience of working in a large single site environment within a Middle Management capacity. Experienced manager who has previously managed and led high-performing teams with a strong track record of improving colleague engagement. Strong knowledge of the overall sports betting industry with an interest in eSports being a distinct advantage. Have a good knowledge of esports a curiosity about competitor activity and what is happening across the industry would be desirable but not essential. Strong implementer who can take appropriate action from agreed plans, data, processes. Driven and enthusiastic with an ability to inspire and motivate others. Able to prioritise a large and varied workload effectively for optimum business impact. Able to build strong, effective working relationships and be an active team member. Authentic, clear communicator with the ability to deliver simple, impactful communications and importantly, not afraid to face into tough conversations and own the message. Ability to present ideas and recommendations clearly in verbal, written and presentation formats. Comfortable using Microsoft Excel, Teams and Outlook.