Location: Hybrid: Based out of Manchester/Whitstable/Haywards Heath
Working Hours: 09:00 am to 17:00 pm, Monday to Friday
Role Purpose:
You will be responsible for process reviews, requirements gathering, solution engineering, and project management as part of a development team. You will liaise with C#, Polaris, and Radar developers to explain solutions and conduct integration testing to ensure solutions are performant.
Key Responsibilities:
* Requirements gathering.
* Producing process flows.
* Solution engineering using UML.
* Documenting solutions within specifications.
* Producing and maintaining spec material including:
o Swim lanes.
o Transaction diagrams.
o Class diagrams.
o Mapping rules and/or schemas.
* Project management:
o Producing reports.
o Stakeholder feedback and engagement.
o Chairing solution engineering calls.
* Creating and/or refining processes.
* Working closely with developers to iterate on solutions as part of regular sprints.
* Liaising with, and raising development work requests to, third-party software houses and partners.
Regular Tasks:
* Building strong relationships with internal and external stakeholders.
* Ad-hoc analysis tasks as part of a ticketing system.
* Acting as the intermediary between business/operations and developers.
* Deputising for the Product Development Manager as part of meetings.
* Occasional development work including insurance product writing.
Essential Skills:
* Excellent analytical skills.
* Excellent understanding of distributed solution design.
* Good understanding of web service functionality:
o XML/Json messaging/mappings.
o Creating a message model using UML.
o Auth handshaking.
o Swagger, WSDL, and/or XSD familiarity.
* Some programming experience desirable within one of the following:
o C#
o Java
o VB
o Polaris
o Radar
* Experience in supporting insurance policy and claims processing systems.
* Detailed knowledge of business and operational processes in Policy and/or Claims.
* Excellent planning skills.
* Very strong attention to detail.
* Excellent time management and organisational skills.
* Exceptional written and verbal communication skills.
* Innovative and change-embracing.
* Uses own initiative, can work independently or as part of a team as the need requires.
* An interest in, and understanding of, project management techniques.
* Good knowledge of DPA, FCA, TCF, and any other applicable regulatory requirements.
Qualifications / Experience:
* Desirable - Industry recognised Business Analysis qualification such as the BCS Business Analysis Foundation or Diploma certifications.
* Desirable - Degree educated.
* Desirable - Experience in a Project Management role or equivalent.
#J-18808-Ljbffr