Job Responsibilities
* Lead and manage transport operations to ensure OTIF deliveries and service commitments.
* Provide exceptional customer service from the department.
* Support with managing profit and loss, controlling costs within agreed budgets.
* Ensure compliance with company vision, values, and policies.
* Develop new business opportunities to enhance operations.
* Maintain good relationships with customers and onboard new business.
* Ensure HR compliance, recruit and train new staff effectively.
* Set objectives for staff and conduct regular team meetings.
* Ensure excellent customer service and reduce complaints.
* Maintain accurate stock records and minimize losses.
* Comply with Health and Safety policies, ensure appropriate training and risk assessments.
* Implement accident prevention measures, maintain an effective H&S Committee.
* Ensure site property, equipment, and assets are compliant.
* Ensure vehicle and driver compliance with regulations, monitor and minimize fuel consumption.
* Conduct daily driver debriefs and ensure the security of company property.
What Will Make You Stand Out?
* Able to demonstrate significant transport experience within a multi-drop environment.
* Excellent commercial acumen and budgetary experience.
* Strong leadership and people management skills.
* Able to work under pressure, multi-tasking, and prioritizing workloads successfully.
* PC literate in programs such as Microsoft Office and CRM systems.
* Experience in legislative compliance.
* Technical knowledge of HGV, LGV.
Education
* Recognized Management qualification.
* Hold a Managers CPC.
* Hold a valid driving licence.
* NEBOSH Managing Safety or equivalent.
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