Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments. We are recruiting on behalf of a leading home care organisation based in Wickford who are looking to recruit a General Manager to support in the management, development and growth of the business.
Key Responsibilities:
* To have overall responsibility for the operational and care delivery functions of the Visiting Angels office, reporting to the Managing Director.
* To have overall responsibility of the business administration elements of invoicing, banking, payroll and contracts.
* To manage the Registered Manager at the location.
* To manage the services within Visiting Angels in accordance with standards agreed with the Managing Director, legislative requirements, relevant regulations, and in line with accepted best practices.
* Create a work atmosphere that promotes a high quality of work life.
* Create and maintain a culture of performance and excellence.
* To oversee implementation of Visiting Angels’ policies and procedures.
* Manage costs effectively at all times in agreement with the Managing Director.
* Always act in an open and transparent manner, irrespective of who the General Manager is dealing with (i.e. Managing Director, Staff, Clients or external personnel).
* Must have a working understanding of the Care Act and CQC’s Essential Standards. To assist in the Registered Manager in the improvement and maintenance of these standards.
* Must have a working understanding of the finance of the business and ensure that invoicing and banking are completed in good time and correctly.
* To ensure that reconciliations are completed at least monthly, that monitor transactions into and out of the company bank account, and that debtors are being managed in a robust and effective manner.
* To ensure that staff are paid accurately and in good time, as per the company’s payroll timetable.
* To ensure that all contracts are in place for all clients, and that both the client and the office have a signed copy of the business contract.
* To ensure that all HR and personnel issues are dealt with effectively and in good time e.g. disciplinary issues, grievance issues, maternity issues, etc.
* To effectively control costs, such that client safety is maintained but also so that company budgets are followed as much as reasonably possible.
* To market and sell the Visiting Angels brand and service as needed, to ensure on-going increases in client numbers.
* To ensure that referrals for new clients are completed comprehensively and in good time, in order that client census increases.
* However, these assessments must be done in such a manner that risk can be managed safely and that inappropriate or high-risk individuals are turned away.
* Recruit, select and train employees, in numbers agreed with the Managing Director in line with the business plan for the location.
* Ensure that all new employees are oriented and inducted correctly.
* To ensure that staff are trained in accordance with Visiting Angels policies and procedures.
* To line-manage and supervise senior staff, in order that they correctly manage their direct reports and that they work to company standards.
* Ensure that Supervision and Appraisal takes place for all staff at specified intervals.
* Manage employee numbers so as to eliminate the use of Agency staff for routine or planned absences.
* To ensure each client is risk assessed and a risk assessment is compiled based on the individual clients’ needs and requirements and that the risk assessment is evaluated and reviewed on the dates agreed, or sooner if the client’s circumstances change.
* To ensure that all clients are safeguarded at all times; and that safeguarding alerts happen correctly, appropriately and in good time.
If you would like to be considered for this exciting opportunity or would like to request a full job description, please contact Robbie Peto direct on 0161 938 1181. Alternatively, please email rpeto@compassltd.co.uk. Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy.
#J-18808-Ljbffr