About Us Snappy Shopper is the market leader in the growing Q-commerce convenience grocery sector, worth £41b in the UK. In addition to our independent retailers, we serve most of the major convenience store players, including Spar, Nisa, Premier and Booker. Snappy exists to enable local high street businesses to serve their customers online so that local communities thrive, and revenue stays local. Retailers have seen revenue uplifts of between £5k and £120k per month, making the platform mission critical to local business. Our location We’re a Scottish start-up with a dynamic team of 125 colleagues across the UK, with the HQ in Dundee. This role is based at our office in Edinburgh. About the team Our Data & Analytics team play a key role in our analysis of business performance. We’re a fast-change, high pace start up where our Data & Analytics team are always working on a range of new projects in close partnership with other teams around the business. About the role Reporting to the Director of Data & Analytics, you'll play a key role in uncovering valuable insights through exploratory analysis, shaping data-driven decisions across the business. You'll also drive the development of our internal analytics suite, helping to enhance our data capabilities. Your responsibilities will include: Lead exploratory data analysis to uncover trends, identify opportunities, and provide actionable insights to the business. Own and manage our BI platform, ensuring it delivers accurate, impactful, and well-structured reporting, and is administered effectively. Develop and maintain data models within the BI platform to support robust analytics and reporting needs. Design, build, and optimise reports and dashboards within the BI platform, ensuring they are insightful, user-friendly, and meet stakeholder requirements. Document key processes, data models, and reporting structures to ensure clarity and maintainability. Provide training and support to business users, empowering teams to self-serve and make data-driven decisions. Manage user access and permissions within the BI platform, ensuring data security and governance best practices. Monitor report usage and performance, proactively identifying areas for improvement and optimisation. About You You're a curious and driven data professional who thrives in an autonomous environment. You’re passionate about uncovering insights and translating data into meaningful action. With a proactive mindset, you’re always looking for ways to improve performance and solve problems. You’re comfortable rolling up your sleeves – whether it’s deep- diving into analysis, optimising BI reports, or helping colleagues make sense of data. You excel at managing your own time and priorities, ensuring that key deliverables are met without losing sight of the bigger picture. You’re also a confident communicator who enjoys partnering with stakeholders across the business. You know how to translate complex data into clear, compelling narratives, helping teams make informed decisions. Building relationships and understanding business needs come naturally to you, allowing you to shape analytics that drive real impact. The experience you’ll bring: At least 3 years’ experience in a similar data analysis role, working with stakeholders to deliver insights and reporting. Strong experience using BI tools such as Power BI or Tableau to build reports and dashboards. Proficiency in SQL for querying and transforming data; experience with Python is desirable, but not essential. Who you are is as important to us as what you can do. Do these values and behaviors sound like something that would come naturally for you? Community: You develop an understanding of the areas you work in and can share your knowledge to help our current and potential retailer partners. Be Snappy: You can work at pace, reacting to retailer changes and working to meet targets. Breaking Barriers: You’ll try new things to reach targets and you’ll share your expertise with your wider team. Craic on: You’ll strive to meet targets and goals AND you’ll find it easy to forge relationships with individuals from a range of backgrounds. If you think you’ve got what it takes but hesitating… At Snappy we’re all about Community, from the inside out. We hire great people from all walks of life with a wide variety of backgrounds that make our business stronger. We welcome everyone at Snappy that shares our values. What’s in it for you If you’ve not already experienced it, time in a high growth Tech start-up is a whole new adventure As the Company grows, so will your professional growth as you learn how to constantly apply your learning to scale the business at pace. The entrepreneurial nature of our business means you get to work with people who are passionate about our community purpose and our products. The challenges and opportunities will constantly change, which means you’ll continually be developing new skills - you won’t get bored or be doing the same old routine Scroll below to read more about our Snappy Reward.