We work to safeguard animal and plant health for the benefit of people, the environment, and the economy.
We are looking to recruit Clerical/Admin Officers for our Team based in our Cardiff Office.
You will be working in a friendly and supportive team in a fast-paced, reactive, and varied role. You will need to have good IT and organization skills and the flexibility to turn your hand to different tasks as the situation demands. The position is customer-facing and will involve making outbound calls to garner information and answering calls from APHA customers daily, providing the appropriate response. The role will suit those who have an ability to communicate well with a diverse group of customers and who respond readily with customers on the telephone. You will be engaging with a broad range of partners and forming relationships with colleagues across the wider Defra team. You will be ensuring accurate records are kept and updated accordingly, and data input using various IT systems in accordance with APHA Data Protection legislation.
This is a Hybrid position with 40-60% in the office per month with some flexibility.
Minimum Requirements:
* 5 GCSEs grade C and above including Math & English
* 1 year's experience working in an office environment
* Experience answering & making calls
The rate of pay is £12.88 per hour and the working week is 37 hours.
If you would like to apply for this role, email your CV via the 'Apply' link.
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