Job Description
A well-established organisation based in Surrey are recruiting for a Power BI enthusiast to join their expanding Data & Insight Team, as they continue their journey to become truly data-driven.
They operate a hybrid working model, where you will be required to spend 3 days per week in their modern office in Epsom with the rest of your team, and can spend the remaining time working from home.
The focus of the Data & Insight team is to collect data focusing on the Customer Experience, and deliver engaging Power BI dashboards to various stakeholders, allowing them to track performance against KPIs and make informed business decisions.
A lot of the data you'll be working with will come from things like customer experience surveys, polls and mystery shop programmes, and so it'd be great if you already have experience working with Customer Experience Management Software such as Medallia (or similar), but otherwise you'd have the chance to gain experience with this in the role.
Day-to-day, you will analyse and present this data in the form of insightful Power BI dashboards - you will support the development of their existing suite, as well as creating brand-new dashboards. Throughout, you will be working closely with various business stakeholders, the rest of the visualisation team, and their Data Science and Engineering teams - meaning there is great opportunity to broaden your skills in these areas too!
This is an end-to-end development role, and we are looking for a professional with some back-end SQL skills, as well as front-end Power BI skills. It would well-suited to a Power BI enthusiast who's looking to take their career to the next level with an incredibly customer-centric and forward-thinking organisation!
Requirements:
* Experience working in a commercial data and/or insight team
* Experience developing end-to-end Power BI dashboards including use of DAX
* Strong SQL skills - including querying and data modelling
* Any experience with Customer Experience platforms such as Medallia would be beneficial but not essential
* Strong communication and stakeholder management skills
Benefits:
* Salary up to £45-55,000 depending on level of experience
* 25 days holiday plus bank holidays
* Pension - 3% employer and 5% employee
* Discretionary bonus
* On-site gym with discounted membership
* Subsidised canteen
* Car purchase scheme
Please Note: This is a permanent role for UK only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.
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