Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.
1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR
Job Details Procurement Administrator, Food & Beverage Systems
Hemel Hempstead (Hybrid – 50% of week in office)
Annual salary + bonus and benefits
Enjoy keeping things organised and working as part of a team? As a Food and Beverage Systems Administrator at Haven, you’ll be right at the heart of our Food & Beverage procurement operations. From managing supplier product listings to the critical role of keeping our ingredient and recipe systems up to date, you’ll ensure everything runs smoothly behind the scenes. You’ll work closely with our brilliant Brand Development Chefs and support in ensuring the amazing food and drink experiences our guests love. If you’re ready to join a fun and inclusive team, we’d love to hear from you!
Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
- Collaborating with the Procurement team to document and track residual product stock counts at warehouses and on-site, capturing detailed information within the PSL.
- Ensuring the Product Sourcing List (PSL) for Food & Beverage suppliers and the ingredient and recipe management system is accurate, organised, and up-to-date.
- Facilitating meetings with suppliers to discuss product updates and gather feedback.
- Serving as a key point of contact between the Procurement team and Food Technical team to ensure new product lines are accurately added to the catalogue and prepared for timely allergen review and approval.
- Contributing to team activities, including supporting recipe governance reporting and partnering with the P2P team to enhance reporting processes and identify inconsistencies during the menu change process.
- Conducting general administrative tasks, including supplier communications, resolving system issues, and maintaining clear and accessible documentation of processes.
What we’d like you to bring:
- Proven administrative skills, with proficiency in Excel and using databases and online systems
- A dedicated customer-service approach to you work
- Great collaboration and stakeholder management skills – you will be working with teams across the business
- Proven ability to work to multiple deadlines at once
- High attention to detail
- Experience within a similar environment would be highly advantageous
What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees
- Enhanced family friendly policies and pay (eligibility criteria applied)
Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.
What’s it like to work with us?
Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.
What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.