Location: Margate, Kent
Position Type: Indefinite Full-Time
Salary: A GBP 24,000 - A GBP 28,000 per annum
We are The Forward Trust, a social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years, we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends, and a sense of community.
What you will be doing?
As an Employment Coach, you will manage a caseload of unemployed participants and assist them in securing sustainable paid employment in line with their preferences. You will provide person-centred advice and guidance to participants while building positive relationships with local employers to enable clients to move into suitable employment.
You will work with the community, maintaining positive and integrated relationships, fostering a holistic approach to employability barriers towards employment.
What we are looking for?
* Manage a caseload of unemployed participants seeking to achieve sustainable employment with various employability barriers.
* Deliver a structured action plan, where training will be given.
* Meet and support clients to understand their key skills, aspirations, and goals through completing a Vocational Profile and produce an Action Plan to help them obtain and sustain competitive employment. This includes support with their job search, CV production, application forms, interview techniques, and career development.
* Deliver high-quality end-to-end information, advice, and guidance to clients on our employability programmes (aligned to the Matrix and Gatsby Standards).
* Promote and develop the mindset, emotional intelligence qualities, self-confidence, and esteem so that the learners/job seekers succeed in the world of work.
* Coach the participants on a one-to-one and group basis based on the Forward Trust ES Methodology and Theory of Change.
* Introduce clients to a strengths-based recruitment approach to succeeding in job interviews.
* Shortlist, pre-select and match/submit clients to vacancies/work experience opportunities.
* Arrange interviews for participants where appropriate.
* Assess participants' support needs related to work, which may include benefits/welfare advice, disclosure of mental health symptoms, etc., and provide support and guidance.
* Attend weekly meetings with the team.
* Source job opportunities for participants through tailored job search and regular contact with local employers to explore hidden as well as advertised employment opportunities in collaboration with the Account Manager/employer engagement team.
* Provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return-to-work strategy, and ongoing contact with the employer to ensure job retention.
* Build relationships with colleagues in clinical teams to engage and generate referrals and create collaborative working partnerships.
* Once employment has been secured, continue to provide quality service through conducting regular visits, effective monitoring, and in-work support to clients and employers to help sustain employment.
Relationship Management
* Establish positive and integrated relationships with employers and other service providers.
* Arrange regular meetings with clients to monitor and review progress pre- and post-employment.
* Spend time getting to know local employers to negotiate job opportunities that meet each individual's strengths, needs, abilities, and preferences.
* Challenge inequalities experienced by clients and address existing discrimination while ensuring a process of learning for the organisation.
* Work with employers to promote the service, identify opportunities, and foster collaboration.
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