About the role
You will be a member of the Pay and People Operations Team, supportingthe Senior Analyst with ensuring excellent client experience across Pay andPeople for RSM and making sure our premium product strategy is employedconsistently. In this newly created role, the Pay and People Assistant willsupport with the following key activities:
* People Manager Administration for RSM clients using RSM’s own proprietary People Software People role holder will be fully trained to use and understand this platform and assist with providing guidance to our role holder will be responsible for People Manager administration in the system linking to RSM’s Pay Manager where payroll processing takes place.
* A broad range of Pay and People Administration including P11D’s, Pension Administration a s well as some HR administration for the HR Consultants in relation to standard people related documentation such as salary review letters where there are several letters to be processed at one time using People Manager.
* Pay Gap Reporting for RSM c lients; both gender and ethnicity pay gap reporting in line with current role holder will be fully trained in this area and prior knowledge of the Gender Pay Gap legislation is not essential.
This role is an opportunity to help People Advisory Services fullyrealise it’s combined capabilities as a Pay and People provider to the middlemarket offering a premium product to clients; assisting with the enhancement ofprocesses and delivery, as well as suggesting and supporting with thedevelopment of brand-new processes which will improve the client experience, usingtechnology wherever possible to further automate and digitally transform the offeringpositively.
Main Responsibilities:-
* Supporting the delivery of pay gap reports and pay and people administration; including but not limited to People Manager administration, P11d service and pension administration service.
* Reviewing of current processes and looking for enhancements, with the support of the Team Leader and wider members of the Pay and People team where appropriate.
* Enhancing the People Manager experience for the user and helping towards the goal of providing a premium service for RSM clients.
* Upgrading the Gender Pay Gap reporting experience for clients and helping towards the goal of providing a premium service for RSM clients incorporating enhancements in technology wherever possible.
* Providing various operational support to Payroll and HR Consultancy teams.
* Assisting with all HR administration in relation to People Manager including data entry and updating electronic files.
* Assisting with implementations and the training for all new and existing People Manager clients.
* Supporting HR Consultants with all types of HR administration in relation to HR and Payroll clients.
* Drafting the provision of providing gender pay gap calculations to clients using Payrite, Inpay and RSM’s manual calculator solutions.
* Helping and responding to clients efficiently within agreed timescales.
* Looking for potential to improve our offering to HR and Payroll clients.
About the ideal candidate
T he ideal applicant will havestrong administration and/or operations experience, ideally within a payrolland/or HR team, with a demonstrated passion for process review and improvement. You will have strong numerical abilitiescoupled with proven knowledge of MS Office, in particular Excel. Experience of the P11D process and othercyclical HR and payroll tasks are advantageous. Similarly, an understanding of professionalservices or an outsourced provider high volume environment is desirable, butnot essential.
Essential competencies:-
* Strong Microsoft Excel, Word and Powerpoint skills (Excel to a high level).
* Good numeracy.
* Demonstrate confidence and professionalism whilst being approachable.
* Resilience and strong attention to detail.
* Excellent and positive interpersonal and communication skills, both written and verbal.
* Ability to work independently (without f ace-to-face daily line management – we are a national service line and work hybrid/remotely very often).
* Good organisation and prioritisation skills, ensuring project timelines and deadlines are met.
* Flexibility, adaptability, and problem-solving abilities.
* Discretion and ability to maintain confidentiality.
* Ability to review and improve service and processes and look for enhancements in how we work to deliver increased efficiencies, automation and digital transformation.
Desirable experience:
* HR and or Payroll / HRIS experience.
Note: This job description reflects the present requirements of the role.As duties and responsibilities change, the job description will be reviewed andwill be subject to amendment in consultation with the individual.
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