Talent pool
Operations - HE - Operational Services
Title
Contract type
QA HE Ltd Permanent
Job advert
Scheduling / Planning Team Lead (academic timetabling within our cover team)
QA Higher Education
Homebased working, Monday – Friday 8.30-5pm (very occasional travel)
As Scheduling Team Leader, you will be responsible for leading and assisting your team in covering lecturer absence. The role will also involve the recording of holiday/absence requests ensuring the information is accurate and the process is followed by the academic team. It’s vital we ensure all cover is actioned with minimal disruption to students' timetables and in the unlikely event a session is required to be cancelled you will be responsible for ensuring this is rescheduled. You will also monitor and flag any low academic resource requirements and assist with any payroll/sessional teaching hours queries with a high level of accuracy.
Responsibilities:
1. Ensure cover is actioned with consideration to both cost and consistency with student delivery.
2. Ensure the recording of absence is accurate and monitored correctly.
3. Produce a monthly summary on cover actioned.
4. Assist in improving turnaround time on cover requirements.
5. Monitor the shared inbox for last minute cover requirements or absence of lectures in class.
6. Maintain constant communication with the team to ensure any changes are flagged and understood.
7. Assist with ad-hoc inquiries that come into the shared inbox.
8. Manage timetables throughout each semester.
Bring your experience:
1. Working with timetables/schedules where changes have occurred and action needs to be taken.
2. Experience of multi-tasking and working within an evolving environment.
3. Experience of managing and prioritising complex workloads with attention to detail in a fast-paced environment.
4. Ability to lead, motivate and manage a small team.
5. Excellent communication and interpersonal skills.
6. Exceptional organisational, problem-solving and planning skills with a high level of attention to detail.
A little more about QA:
Students preparing for undergraduate study. Working professionals looking to specialise in their field. Career changers. Everyone should be given access to outstanding higher education and our aim at QA is to make that possible. We work with our partner universities to offer courses ranging from foundation programmes to postgraduate degrees covering subject areas including Accountancy, Business, Computing, Cyber, Digital Marketing, Events Management, Project Management and Web Development and delivered in city centre locations.
Apply now – here’s how! Simply hit the apply button.
What We'll Do For You!
At QA Higher Education, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.
We look forward to hearing from you!
Vacancy location
Location
UK, Other, Home Based
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