Job summary An exciting job opportunity has arisen within our Patient Access Clerking/Reception function at Aintree Hospital. We are a hard working, dynamic team that provides Outpatient Administration support throughout the Trust. We hope to recruit organised and enthusiastic administration clerks that are flexible and looking to be a part of a great team. We have a number of vacancies for full time staff. Our department is primarily open 08:30 - 17:00. No experience is needed as full training will be provided. If you are passionate about admin and the NHS, and are looking for a position that builds skills and knowledge with opportunities to progress this could be the job for you. We are focused on delivering the best possible service for our patients, if you would like to be a part of providing great services to our community then this could be the perfect opportunity for you. Main duties of the job Patient Access Services are looking to recruit clerks on a permanent basis for our busy team Applicants will be well-motivated and flexible individuals who can work on their own initiative. You will be an efficient team player who can work to deadlines in a demanding environment and portray a professional image at all times You will be expected to provide an effective customer focused service in line with the Trust's 'First Impression' Standards and be able to demonstrate confident communication and interpersonal skills The range of duties may include routine reception duties, preparation of medical notes for outpatient clinics and the booking of outpatient/inpatient appointments Keyboard skills are essential Uniforms will be provided where necessary, however all successful candidates will be required to present a smart and professional image in line with the Trust's Uniform and Dress Code Policy About us Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital. We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients. UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West. Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services. For roles at Liverpool Women's, visit their careers page. Date posted 13 January 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year per annum Contract Permanent Working pattern Full-time Reference number 287-DSS-567-24 Job locations Aintree Hospital Lower Lane Aintree, Livepool L9 7AL Job description Job responsibilities The post holder has responsibility to undertake the full range of duties commensurate with the role (booking/ reception / patient reminder / general) and shall as necessary be flexible in providing cover for absent colleagues in order to maintain service provision. The post holder shall follow all the policies and procedures of the organisation. Please see Job description attached for full details. Job description Job responsibilities The post holder has responsibility to undertake the full range of duties commensurate with the role (booking/ reception / patient reminder / general) and shall as necessary be flexible in providing cover for absent colleagues in order to maintain service provision. The post holder shall follow all the policies and procedures of the organisation. Please see Job description attached for full details. Person Specification Qualifications Essential Educated to GCSE standard with 4 GCSE's at level A-C (or equivalent) Desirable ECDL, CLAIT or IBT qualification Registration with and/or working towards records management or legislative qualification e.g. ISEB, DPA, IHRIM, BCS, Records Management Society etc. Experience Essential Experience working with the public/patients Clerical experience with the ability to undertake duties including filing, photocopying, scanning, data entry, faxing, email etc. Desirable Experience working in a hospital or NHS environment Experienced user of a patient administration system (PAS) Knowledge Desirable Awareness of legislation, standards and guidelines relating to records and information Knowledge of health records processes or systems Skills Essential Accurate keyboard skills Ability to use own initiative Ability to work to deadlines Team player Other Essential Ability to travel to any Trust site as required Courteous, polite and of smart appearance Person Specification Qualifications Essential Educated to GCSE standard with 4 GCSE's at level A-C (or equivalent) Desirable ECDL, CLAIT or IBT qualification Registration with and/or working towards records management or legislative qualification e.g. ISEB, DPA, IHRIM, BCS, Records Management Society etc. Experience Essential Experience working with the public/patients Clerical experience with the ability to undertake duties including filing, photocopying, scanning, data entry, faxing, email etc. Desirable Experience working in a hospital or NHS environment Experienced user of a patient administration system (PAS) Knowledge Desirable Awareness of legislation, standards and guidelines relating to records and information Knowledge of health records processes or systems Skills Essential Accurate keyboard skills Ability to use own initiative Ability to work to deadlines Team player Other Essential Ability to travel to any Trust site as required Courteous, polite and of smart appearance Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Aintree Hospital Lower Lane Aintree, Livepool L9 7AL Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)