Great Northern Hotel - London
In the very heart of the vibrant Kings Cross area, we provide a welcome and stylish escape, a place to rest from the journey, and a luxurious and well-connected base to make the most of London and beyond.
Our restaurants and bars are in tune with the ebb and flow of our location. Throughout the day we provide a vibrant and contemporary space to meet friends or colleagues, grab a coffee or light meal, or just while away some time. As afternoon turns to evening, we become a go-to destination for cocktails, fine dining and a great night out.
Would you like to get an awesome job and join a great team? GNH is hiring a full timeRECEPTIONIST (40 hours per week included evening and weekend shifts)
We are waiting for you!Join us and you will get a£500 joining bonus
What's in it for you...
* Free meals whilst on shift
* Uniformand dry cleaning for uniform provided
* 28 days holidayincluding bank holidays
* Highly competitive remuneration package
* Birthday paid day off
* Season ticket loan after 6 months
* Refer a friend program
* Employee Recognition Programme
* Training on the job
* Basic/Statutory Pension Schemewith The People Pension
* Its ok not to be Ok, we have an Employee Assistance Program specialised for Hospitality workers.
* 30% discount F&B
* Regular team building activitiesand outings
* Monthly staff afternoon tea
Main Responsabilities:
* Greet and welcome guests as soon as they arrive at the office
* Direct visitors to the appropriate person and office
* Answer, screen and forward incoming phone calls
* Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
* Provide basic and accurate information in-person and via phone/email
* Receive, sort and distribute daily mail/deliveries
* Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
* Order front office supplies and keep inventory of stock
* Update calendars and schedule meetings
* Arrange travel and accommodations, and prepare vouchers
* Keep updated records of office expenses and costs
* Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Requirements:
* Proven work experience as a Receptionist, Front Office Representative or similar role
* Proficiency in Microsoft Office Suite
* Hands-on experience with office equipment (e.g. fax machines and printers)
* Professional attitude and appearance
* Solid written and verbal communication skills
* Ability to be resourceful and proactive when issues arise
* Excellent organizational skills
* Multitasking and time-management skills, with the ability to prioritize tasks
* Customer service attitude
* High school degree; additional certification in Office Management is a plus
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
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