Role: Receptionist
Location: Seaham Hall, County Durham
Resort information: https://www.seaham-hall.co.uk/
Salary: £23,795.20 plus a share of monthly service charge, approx.
£2k a year
Hours: 40 hours (Full-Time), including weekends & bank
holidays. Earliest start time of 7.45am, latest finish of 10.30pm
Relationships: General Manager, Operations Manager, Reception Team,
Reservations Team
We are seeking
to appoint a Receptionist to join our vibrant team in the hotel in providing
quality customer service and support for our guests staying at the hotel,
covering our reception and reservations department.
Benefits
* In-house training will be provided as part of your
induction
* For the right candidate progression opportunities
are available
* Exciting opportunity to be a part of an
award-winning business with many accolades including gold winner at the
North East England Tourism Awards 2020, 2022, 2023 and 2024, Gold winner
for Small Hotel at Visit England Awards 2022, and voted North of England
Hotel of Year 2023 by Sunday Times
* Inclusion in charity events and fundraising
* Workplace wellness programme
* Be part of our Sustainable Team scheme,
prioritising people and planet
* Up to 20% team member discount off gift vouchers
and spa experiences
* Work based pension scheme subject to criteria
* Uniform provided
* Free onsite parking
* Monthly and annual team incentives and reward
schemes including employee of the month and a share of service charge
approx. £2k a year for full time employees
* We work with Wagestream on a number of employee
benefits
The ideal
candidate
* Previous Reception experience is essential –
minimum of x1 years
* Excellent customer service and communication
skills
* Attention to detail to ensure the 5-star standard
of service is delivered
* Computer literate and a good knowledge and
understanding of Microsoft systems. Previous knowledge of a PMS system is
desirable, not essential as full training will be given
* Ability to effectively interact with management,
staff and guests in a professional manner
* Be a team player as well as an individual
worker
* To be well presented and represent a high standard
of competence at all times
* Must have transport
If you're ready
for the challenge and have the skills, talent and experience then we want to
hear from you today!