Our client is a dynamic, forward-thinking organisation that values innovation, diversity, and excellence. They are currently seeking an interim Design Manager to join their talented team for a 9-month contract. The organisation specialises in delivering cutting-edge solutions across a wide spectrum of initiatives, ensuring a significant impact on both business outcomes and user experience.
This job aligns to the LPI’s Capability Map see how
Responsibilities
* Manage a team comprising a Senior Digital Learning Designer, Senior Digital Experience Designer, and Digital Designers. Conduct regular one-to-ones, foster professional growth, and provide coaching and feedback.
* Act as the primary point of contact for stakeholders, advocating for human-centred design and effective solution development.
* Drive the delivery of high-quality digital assets and projects within agreed timelines, ensuring a seamless experience across internal and external collaborations.
* Oversee art direction for internal and outsourced design projects, ensuring alignment with brand standards and design principles.
* Champion a user-focused approach to solution design, leveraging methodologies like 5Di and design thinking to deliver impactful behaviour change initiatives.
* Create and build innovative, interactive learning solutions using tools like Elucidat while advising on UX/UI design for intranet sites and related resources.
* Design for a global audience with an emphasis on inclusivity, accessibility and cross-cultural awareness.
Skills
* Attention to detail with exceptional written and communication skills.
* Expertise in e-learning authoring tools e.g. Elucidat, Articulate Storyline and the Adobe Creative Cloud.
* Advanced knowledge of UX/UI design principles and human-centred design methodologies.
* Strong leadership, mentoring, and communication skills.
* Demonstrated ability to manage multiple projects and maintain high-quality output under tight deadlines.
* Ability to manage multiple projects and work collaboratively across teams.
Experience
* Minimum of 5 years experience in designing and developing engaging learning content.
* Proven experience in leading a team within a learning development environment.
* Track record of creating innovative, interactive digital learning solutions.
Education
* A degree or equivalent in multimedia design, instructional design, or a related field is desirable.
Manage projects
Initiating, planning, executing, controlling and closing the work of teams on L&D projects to achieve goals and meet success criteria.
Performance support
Ensuring resources are available for improving performance, tagging and placing them within the context of the workflow and need as an output of performance consulting, the information architecture and learning solution design.
Performance and impact
Performance consulting
Resolving workplace performance issues by partnering with customers/clients to provide a systematic analysis of performance gaps, recommending appropriate performance interventions and measuring ensuing business outcomes.
Strategy and operations
Manage L&D resources
Ensuring adequate capacity, availability and optimal utilisation of people, facilities and equipment to meet current and future organisational learning requirements and provide a seamless end-to-end customer experience.
Manage technology for learning
Working with others to manage the technology strategy, roadmap and tools used to enable the individual and organisational learning and performance needs of today – and the innovations of tomorrow.
Support learning
Develop continuous learning skills
Supporting individuals to develop self-directed and self-managed learning skills to drive independent, collaborative and networked learning.
Support coaching
Building a culture of coaching where coaching is available at all levels of the organisation. Developing the skills of, and providing support to, leaders and managers to coach individuals and groups.
Support work teams
Working with line and project managers to help a work team perform by working, collaborating and learning effectively together.
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