Practice Administrator Position - Accountancy firm £28-30k pa, Permanent Location: Bromsgrove Join a Leading Firm Our longstanding client, a reputable and supportive accountancy firm, is currently seeking a professional Practice Administrator to enhance the operational efficiency of their office. This full-time opportunity is ideal for individuals with a background in accountancy practice, looking to apply their expertise in a vibrant, growth-oriented setting. What We Offer: A collaborative environment where your expertise is appreciated A team-oriented culture fostering mutual support and success Salary £28000-£30000 Flexible Working Hybrid working Your Role: In this role, you will: Managing our CRM/project management system Liaising with clients/HMRC over the phone Client onboarding - using Iris/Sage Engagement & Disengagement Letters Confirmation statements Efficiently manage incoming calls, messages, and reception duties to ensure top-tier visitor service. Organise and oversee partner and guest lunches, upholding exceptional hospitality standards. Maintain the cleanliness and readiness of boardrooms for meetings and presentations. Handle client engagement documentation with precision and track correspondence. Process and distribute incoming and outgoing mail and documents in a timely manner. Conduct administrative tasks such as photocopying, scanning, and filing to support daily operations. Communicate with clients, sending statements and conducting follow-ups to ensure satisfaction. Oversee inventory, ensuring the office is well-stocked with necessary supplies. Provide comprehensive support to client managers and assist with various departmental needs. Perform additional duties as required, adapting to the evolving needs of the office. Who You Are: An individual with a minimum of 2 years Administration/ Office Support experience ideally in accountancy practice Someone with outstanding organisational skills and meticulous attention to detail Confident in Microsoft Office Suite A self-starter capable of working autonomously and collaboratively