Team Support Admin Officer Hourly Rate: 13.49 Location: Leicester Job Type: Full-time, Temporary (3 months) Join Leicester City Council in a pivotal role as a Team Support Admin Officer, supporting the rollout of critical reforms to the care charge system. This position plays a key role in ensuring the Finance team receives accurate and timely data to adjust care charges based on additional benefits. Day-to-day of the role: Contacting individuals over a 3-month period to collect detailed information about the benefits they receive. Accurately filling out forms with the collected data to provide to the Finance team. Conducting these tasks primarily over the telephone. Working from the office at Beaumont Leys Library for 2-3 days per week to collaborate and receive support from colleagues. Required Skills & Qualifications: Excellent communication and interpersonal skills. Ability to handle sensitive information with confidentiality and professionalism. Organised and detail-oriented, with a capacity to manage large volumes of data accurately. Experience in data collection or a similar role is preferred. A valid DBS check is required for this position. (Candidates must be willing to obtain one if successful) Benefits: Hybrid working model, with 2-3 days in the office per week. Supportive team environment with initial guidance and ongoing support. Opportunity to contribute to significant community-focused projects.