Direct Protection Sales Consultant Salary £23,900
This is a great job for someone who is passionate about delivering exceptional customer service, engaging and supporting customers through their journey to find answers to their questions while ensuring compliance with business and FCA requirements. If youre someone who thrives on helping customers make informed decisions and enjoys a challenge, this job is for you!
This role will have a rotated shift pattern, shifts will be between Monday- Friday 8am- 6pm.
A bit about the job
The right candidate will handle both inbound and outbound telephony support for direct protection customers, with the opportunity to progress into assisting online queries through a live chat platform. Given the nature of the calls, we are looking for someone who can communicate with professionalism, patience, and empathy, ensuring customers feel heard and supported. You will proactively manage existing applications, engage in meaningful customer conversations whi...