A HCA (Healthcare Assistant) Care Coordinator is responsible for managing a caseload of patients, coordinating their care across different healthcare services, acting as a central point of contact, and ensuring patients receive appropriate support by connecting them with necessary medical professionals and community services, all while considering the patient's individual needs and preferences - essentially acting as a navigator within the healthcare system to facilitate seamless care delivery. This role gives the exciting opportunity to work with a committed team and to help shape the delivery of services and projects to the patient population. This role will be pivotal to supporting the patient population of the GP Practices. General Duties and Key Responsibilities Phlebotomy skills Delivery of NHS Health Checks Patient assessment and care planning: Conducting initial assessments to understand patients' health needs, medical history, and social circumstances to develop personalized care plans. Care coordination: Connecting patients with appropriate healthcare providers, including specialists, community services, and social care support based on their care plan. Communication and collaboration: Maintaining open communication with patients, their families, healthcare team members, and other relevant stakeholders to ensure coordinated care. Monitoring and follow-up: Regularly reviewing patient progress, identifying potential issues, and taking necessary actions to address changing needs. Care navigation: Guiding patients through the healthcare system, explaining complex information, and assisting with appointment scheduling. Patient education: Providing health education and self-management support to patients regarding their conditions and treatment plans. Data management: Maintaining accurate patient records, including care plans, progress notes, and communication logs within the electronic health record system. Advocacy: Representing patients' interests and advocating for their needs within the healthcare system.