Responsive Personnel are looking for a highly driven and focused person who excels in sales and can demonstrate their ability in achieving KPIs. We seek an individual with the required passion and skill to provide excellent service to our potential customers.
Duties involve:
1. To service inbound sales calls and understand the customers' needs, build rapport and offer solutions.
2. Provide excellent service to all of our customers, adapting the approach taken for each call.
3. Create fantastic customer engagement, understand the customer's requirements, pitch and close the sale.
4. The ability to offer the customer alternative solutions if the original offering does not meet the customer requirements.
5. Meeting, or exceeding, company KPIs.
6. Making accurate cost calculations, and providing customers with quotations quickly and efficiently.
7. Produce accurate administration work to complete the booking process.
8. Work proactively as part of a small team within a large department of Sales Advisors (circa 30+ people) bringing energy and drive to a fast-moving and dynamic environment.
9. Work effectively with other departments to ensure understanding of products.
Essential Requirements:
1. Highly motivated sales person who is results-oriented, driven to accomplish goals and has a high degree of self-motivation.
2. Able to understand profit and loss calculations and basic business finance.
3. Proven sales history with the ability to hit company KPIs.
4. The ability to identify with customers, establish rapport and build relationships.
5. The ability to adapt style to provide the customer with a personalized service.
6. Must be able to organize themselves in order to achieve targets/KPIs.
7. Takes responsibility for actions and results.
8. Has the ability to thrive under pressure.
9. Can demonstrate resilience and focus on opportunities, high quality and business profit.
10. Has excellent communication and listening skills.
11. Can be flexible in approach and able to work weekends and extended or additional hours to suit business requirements.
12. Great attention to detail.
13. Good working knowledge of Excel, Word, Outlook and the internet.
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